ServiceNow CIS-SPM Exam Questions

Questions for the CIS-SPM were updated on : Dec 01 ,2025

Page 1 out of 8. Viewing questions 1-15 out of 112

Question 1

The Project Management application enables users to create parent-child relationships between
tasks and dependencies, such as finish-to-start and finish-to-finish, between tasks. How many
relationships can exist between two tasks?

  • A. One
  • B. Two
  • C. Three.
  • D. Four.
Answer:

D

User Votes:
A
50%
B
50%
C
50%
D
50%

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 2

A customer needs to know what activity type is associated to time entries in the project so that they
can capitalize build tasks. What is the best method to do this?

  • A. Create a capital project task flag.
  • B. Put all capital project tasks in one phase and report from those tasks.
  • C. Create an incident.
  • D. Leverage project time categories to classify the time.
Answer:

D

User Votes:
A
50%
B
50%
C
50%
D
50%

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 3

Where can custom risk ranks and value scores (such as High-Medium, Medium-Low, or Absolute-
Low) be configured to evaluate the impact and probability of a risk?

  • A. Using normalized value
  • B. The Risk Value Lookup module
  • C. Manual input
  • D. on the Risk form
Answer:

B

User Votes:
A
50%
B
50%
C
50%
D
50%

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 4

How can cost plans be generated from resource assignments?
Choose 2 answers

  • A. Select the 'Generate labor costs' button on Project Workspace
  • B. Update the appropriate Resource Management property
  • C. Run a scheduled job to automatically generate labor costs from resource assignments
  • D. Select the 'Generate cost' button in Resource Management Workspace
Answer:

A, C

User Votes:
A
50%
B
50%
C
50%
D
50%

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 5

Where can a project manager go to view quick reports of time card exceptions, and category wise
time reported for their projects?

  • A. User metrics dashboard
  • B. PMO dashboard
  • C. Analytics Project manager
  • D. Analytics Time sheet
Answer:

B

User Votes:
A
50%
B
50%
C
50%
D
50%

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 6

What is used to generate labor cost if a project or demand does not have an associated rate model?

  • A. Default Resource Management Schedule
  • B. Project plan
  • C. Default labor rate
  • D. Time card
Answer:

C

User Votes:
A
50%
B
50%
C
50%
D
50%

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 7

Which ServiceNow application interacts with SPM through risk assessments?

  • A. Field Service Management
  • B. Goverance Risk and Compliance
  • C. DevOps
  • D. IT Service Management
Answer:

B

User Votes:
A
50%
B
50%
C
50%
D
50%

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 8

Who can submit Ideas?

  • A. Any ITIL user.
  • B. AnyIT user.
  • C. Any demand user.
  • D. Any user.
Answer:

D

User Votes:
A
50%
B
50%
C
50%
D
50%

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 9

As an it_pps_admin, what can you use to detect corrupt data in a project, such as tasks with invalid
parents or cyclic relations in a project?

  • A. Project Diagnostics.
  • B. Edge Encryption Diagnostics.
  • C. Analytics Diagnostics.
  • D. System Diagnostics.
Answer:

A

User Votes:
A
50%
B
50%
C
50%
D
50%

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 10

When creating a program, which of the following cannot be part of multiple programs? Select all that
apply.
Choose 2 answers

  • A. Project.
  • B. Demand.
  • C. Portfolio.
  • D. Tasks.
Answer:

A, B

User Votes:
A
50%
B
50%
C
50%
D
50%

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 11

Which of the following defines a parent-child relationship?
Choose 2 answers

  • A. A parent-child task must finish before another begins.
  • B. Any number of child tasks can be nested under a parent task with or without any dependencies.
  • C. A parent-child relationship is not saved as a record in any table.
  • D. Parent-child task relationships do not have any effect on task time constraints.
Answer:

B, C

User Votes:
A
50%
B
50%
C
50%
D
50%

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 12

Under the Preferences tab on the Demand form, you have the option to:
Choose 2 answers

  • A. Close a demand on closure of a project
  • B. Add a risk score
  • C. close a demand on creation of a project
  • D. Add a financial benefit
Answer:

A, C

User Votes:
A
50%
B
50%
C
50%
D
50%

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 13

Instead of starting from scratch, what can project managers make use of to rapidly build their project
plan

  • A. Project Baselines
  • B. Planning Console
  • C. Project Workspace
  • D. Project Templates
Answer:

D

User Votes:
A
50%
B
50%
C
50%
D
50%

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 14

Which of the following is the default schedule for the Project Management application?

  • A. Repeats every week on weekdays Monday through Friday from 8:00am to noon and 1:00-5:00pm.
  • B. Repeats every week on weekdays Monday through Friday.
  • C. Repeats every week on weekdays Monday through Friday from 9:00am to 5:00pm.
  • D. Repeats every week on weekdays Monday through Friday. Includes the child schedule U.S. Holidays.
Answer:

A

User Votes:
A
50%
B
50%
C
50%
D
50%

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 15

Which options are available in the' Effort type' field on the Resource Assignments form, when
requesting resources?
Choose 3 answers

  • A. Person days
  • B. Group
  • C. Hours
  • D. Weekly on weekdays
  • E. FTE (Full Time Equivalent)
Answer:

A, D, E

User Votes:
A
50%
B
50%
C
50%
D
50%
E
50%

Discussions
vote your answer:
A
B
C
D
E
0 / 1000
To page 2