SAP C-BCHCM-2502 Exam Questions

Questions for the C-BCHCM-2502 were updated on : Dec 01 ,2025

Page 1 out of 2. Viewing questions 1-15 out of 30

Question 1

Which of the following i one of the main objectives of the Recrult to Retie business process In SAP
SiccessFactors HCM?

  • A. To enhance customer relationship management
  • B. To support the activities of the employee lifecycle
  • C. To optimize supply chain logistics.
  • D. Toincrease sales revenue
Answer:

B

User Votes:
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Explanation:
B . To support the activities of the employee lifecycle
According to learning.sap.com, the Recruit to Retire business process (also known as Hire to Retire) is
designed specifically to support the activities of the employee lifecycle—from planning and
recruiting through onboarding, employment, and offboarding. It’s an end-to-end integrated process
that enables HR to manage and optimize all workforce stages directly aligned with business
objectives.

A. To enhance customer relationship management — Outside the scope of HR processes.

C. To optimize supply chain logistics — Not part of the HR lifecycle.

D. To increase sales revenue — A business goal, but not the primary objective of the Recruit to
Retire process.
Final correct answer: B. To support the activities of the employee lifecycle.

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Question 2

SAP SuccessFactors Performance and Goals enables organizations to do which of the following?Note:
There are 2 correct answers to this questio n.

  • A. Track and messure cynamic teams'success with objectives and key results.
  • B. Use Algenerated goals and automated workfiows.
  • C. Automate and simplfy employee compensation planning.
  • D. Help employees discover new growth and development opportuniies
Answer:

A B

User Votes:
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Explanation:
Solution:
A . Track and measure dynamic teams' success with objectives and key results.
SAP SuccessFactors Performance and Goals supports Objectives and Key Results (OKR) methodology
through "Dynamic Teams," allowing organizations to track and measure teams’ success with
measurable key results.

B. Use AI-generated goals and automated workflows.
The platform includes generative AI to create goals and automates workflows around goal
management, enhancing efficiency and alignment SAP LearningSAP Learning.

C. Automate and simplify employee compensation planning – Compensation planning is handled
by the SuccessFactors Compensation module, not Performance and Goals.

D. Help employees discover new growth and development opportunities – While performance
tools support employee development broadly, this specific point isn’t emphasized under
Performance and Goals; it's more tied to Talent Intelligence or Learning solutions.
Final correct answers (per learning.sap.com): A and B.

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Question 3

How does SAP SuiccessFactors Employee Central Payrollimprove payrol accuracy?

  • A. By provicing quarterty payroll evaluation review sessions
  • B. By providing automatic end-of-month payment reviews
  • C. Through the use of intelligent dashboards and reports
  • D. Through real-time time valuation and continuous payroll
Answer:

C D

User Votes:
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Explanation:
Solution:
D . Through real-time time valuation and continuous payroll — As confirmed on learning.sap.com,
SAP SuccessFactors Employee Central Payroll ensures higher payroll accuracy by leveraging real-time
payroll valuation and continuous payroll processing. This approach allows for ongoing evaluation of
payroll data and error detection before the final payroll run, ensuring employees are paid accurately
and on time.

C. Through the use of intelligent dashboards and reports — The solution also employs intelligent
dashboards and reporting tools, providing real-time insights and visualizations that help identify and
resolve potential payroll inaccuracies .

A. Providing quarterly payroll evaluation review sessions — Not mentioned as a payroll accuracy
mechanism in the source.

B. Providing automatic end-of-month payment reviews — The emphasis is on continuous, real-
time evaluation, not specific end-of-month reviews.
Correct answers: C and D.

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Question 4

Which of the following is a key technology that Supports the SAP SuccessFactors HCM Stite?Note:
There are 2 correct ansviers to this question

  • A. 5aP Business Technology Platform
  • B. 5aP BusinesAsl
  • C. Augmented intelligence analytics.
  • D. Blockehain inegration ayer
Answer:

A C

User Votes:
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Explanation:
Solution:
A . SAP Business Technology Platform
SAP SuccessFactors HCM is supported by SAP BTP, which provides essential services like application
integration, data management, AI, and analytics to extend and integrate HCM capabilities across
cloud and on-prem systems.

C. Augmented intelligence (AI) analytics
The suite leverages SAP Business AI—powered by machine learning and generative AI—to deliver
insights, automate HR tasks, and enhance decision-making across the HCM lifecycle.

B. SAP Business AI – While AI is indeed a key technology, this option is likely a typo or
misformatted (likely intended as SAP Business AI, which corresponds to option C).

D. Blockchain integration layer – This technology is not mentioned as supporting SuccessFactors
HCM on learning.sap.com.
Final correct answers (per learning.sap.com): A and C.

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Question 5

How does the SAP Business Suite help Chief Human Resource Officers and their teams to achieve
their top objectives?Note: There are 3 correct answers to this questio n.

  • A. By maintaining customer data for accurate analysis
  • B. By aligning workforce decisions with business goals amid changing market dynamics and skills shortages
  • C. By enabling agile and compliant HR in an incressingly complex legal and regulatory landscape
  • D. By ensuring an engaged and proclictive worldorce as competition Intensifies and expectations evolve
  • E. By managing uncertainty viareal-time planning and scenario analysis
Answer:

B C D

User Votes:
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Explanation:
Solution:
Based on learning.sap.com, the three correct ways SAP Business Suite helps CHROs achieve their top
objectives are:

B. By aligning workforce decisions with business goals amid changing market dynamics and skills
shortages
One of the CHRO's top objectives is aligning workforce decisions with business goals—a core benefit
of SAP Business Suite’s integrated HR and AI-assisted capabilities.

C. By enabling agile and compliant HR in an increasingly complex legal and regulatory landscape
SAP Business Suite supports compliance by managing HR processes that adapt to evolving global
regulations, helping CHROs maintain agility and governance .

D. By ensuring an engaged and productive workforce as competition intensifies and expectations
evolve
CHROs seek to build an engaged and productive workforce; SAP Business Suite provides AI-enabled
tools and unified experiences to support employee engagement and performance.

A. Maintaining customer data for accurate analysis – This is outside HR scope.

E. Managing uncertainty via real-time planning and scenario analysis – While valuable, it’s more
aligned with finance/operations, not a primary CHRO objective per the source.
Final correct answers: B, C, and D.

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Question 6

Which of the following actiiies does the SAP Business Technology Plttorm support?Note: There are 2
correct ansviers to this questio n.

  • A. Appiication integration
  • B. Rapid implementation of on-premise solutions.
  • C. Data management
  • D. Tatent management
Answer:

A C

User Votes:
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Explanation:
Solution:
A . Application integration — SAP Business Technology Platform explicitly supports application
integration, enabling secure connection of processes, APIs, and data across hybrid landscapes via the
SAP Integration Suite.

C. Data management — BTP provides comprehensive data management capabilities, including
database, data warehousing, analytics, modeling, and preparation to ensure a unified and governed
data foundation.

B. Rapid implementation of on-premise solutions — BTP focuses on cloud-based integration,
development, and data services rather than accelerating on-premise solution deployment.

D. Talent management — Talent management is delivered through SAP SuccessFactors HR
modules, not a core activity of SAP BTP.
Final correct answers (from learning.sap.com): A and C.

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Question 7

‘Which of the following are included in the templates of SAP Signavio Process Intelligence for SAP
SuccessFactors solutions for core HR and payroll?

  • A. Organizational charts
  • B. Software development kits
  • C. Project management tools
  • D. Data analyss toots
Answer:

A D

User Votes:
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B
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Explanation:
A . Organizational charts — The SAP Signavio Process Intelligence templates for SuccessFactors Core
HR and Payroll include visualizations like org charts to help map and understand workforce structures
learning.sap.com.

D. Data analysis tools — These templates also provide reporting capabilities, real-time updates,
and data- driven insights to streamline HR processes and support compliance .

B. Software development kits — Not included in these template offerings.

C. Project management tools — Not part of the Signavio intelligence templates for Core HR and
Payroll.
Correct answers: A and D.

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Question 8

Which of the following applications are components of SAP SuccessFactors Talent Management?

  • A. Recriting, Onboarding, and Global Benefits
  • B. Performance Management, Onboarding and Recruiting.
  • C. Recruiting, Onboarding, and Time Management
  • D. erformance Management, Learning and Development, and Customer Experience
Answer:

B

User Votes:
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Explanation:
Solution:
B . Performance Management, Onboarding, and Recruiting
As outlined on learning.sap.com, SAP SuccessFactors Talent Management includes modules across
the employee lifecycle, specifically:

Recruiting

Onboarding

Performance and Goals (Performance Management)
These three are part of the Talent Management suite, supporting hiring, onboarding, and continuous
performance processes.

A. Recruiting, Onboarding, and Global Benefits – Global Benefits belongs to Core HR, not Talent
Management.

C. Recruiting, Onboarding, and Time Management – Time Management is part of Core HR
(Employee Central), not Talent Management.

D. Performance Management, Learning and Development, and Customer Experience – Learning
and Development is Talent Management, but Customer Experience is unrelated to SAP’s Talent
Management suite.
Final correct answer: B.

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Question 9

Whatis the primary focus of Diversity, Equity & Inclusion in the context of people sustainability?

  • A. To promote a sense of ue belonging for all employees
  • B. To maximize inclividual growth potential
  • C. To prioritize physical health and safety in the workplace
  • D. To ensure financial well-being and stability for all employees
Answer:

A

User Votes:
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B
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Explanation:
Solution:
A . To promote a sense of belonging for all employees
According to learning.sap.com, in the context of people sustainability’s Diversity, Equity & Inclusion
(DEI) pillar, the focus is on:

“treating each individual fairly and equitably, regardless of social identity … and ensuring
they feel a sense of true belonging”

B. To maximize individual growth potential — More aligned with the Empowerment & Growth
sustainability pillar.

C. To prioritize physical health and safety in the workplace — Falls under the Health & Safety
pillar.

D. To ensure financial well-being and stability for all employees — Linked to the Well-being &
Balance pillar.
Final correct answer (from learning.sap.com): A. To promote a sense of belonging for all employees.

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Question 10

What i the process ofidentifying and developing internal talent fo future key roles called?

  • A. Succession Planning
  • B. performance Management
  • C. Recruitment
  • D. Onboarding
Answer:

A

User Votes:
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Explanation:
A . Succession Planning
On learning.sap.com, the process of identifying and developing internal talent for future key roles is
described as Succession Planning. The content states:
“SAP SuccessFactors Succession Planning helps HR professionals identify and develop the talent
needed to improve organizational strength and achieve today’s business goals”.
Final correct answer: A. Succession Planning.

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Question 11

What s the role of SAP LeaniX in supporting the inegration of SAP SuiccessFactors Employee Central
with other systems?

  • A. Automating HR workfiows
  • B. Creating comprehensive reports for HR processes.
  • C. Managing complex IT landscapes
  • D. Providing data-diriven insights for strategic decision-making
Answer:

C

User Votes:
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Explanation:
Solution:
C . Managing complex IT landscapes
According to learning.sap.com, SAP LeanIX is used to manage complex IT landscapes, providing a
comprehensive view of application portfolios, technology dependencies, and enterprise architecture.
This supports seamless integration between SAP SuccessFactors Employee Central and other
systems, aiding IT governance and strategic alignment.

A. Automating HR workflows – This is a capability of SAP Signavio or BTP, not LeanIX.

B. Creating comprehensive reports for HR processes – While LeanIX can improve reporting
capabilities, its primary role is landscape management, not HR reporting.

D. Providing data-driven insights for strategic decision-making – LeanIX supports insights in the
context of IT architecture, but this isn't its primary defined role in the integration scenario.
Final correct answer (from learning.sap.com): C. Managing complex IT landscapes.

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Question 12

How can SAP SuiccessFactors Work Zone help professional services organizations?Note: There are 3
corfect answers to this questio n.

  • A. It enables users to review budgets and reward team members.
  • B. it offers advanced Al algorithms to automate HR processes.
  • C. it features customizable content applications and a centralized role-specific view.
  • D. It offers easy access to business applications, processes, and information from an intellwoirkg ceenntetr.
  • E. It allows users to adiress issues lie staffing, searching fortalent, and schedluling interviews.
Answer:

C D E

User Votes:
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Explanation:
Based on learning.sap.com, the three correct capabilities of SAP SuccessFactors Work Zone that
support professional services organizations are:

C. It features customizable content applications and a centralized role-specific view
Work Zone allows organizations to deliver personalized, role-based dashboards and content
applications tailored to job functions—ensuring professionals see what matters most for their roles.

D. It offers easy access to business applications, processes, and information from an intelligent
center
Work Zone acts as a centralized hub or “intelligent center,” providing seamless access to HR, project,
and business applications, workflows, and relevant information .

E. It allows users to address issues like staffing, searching for talent, and scheduling interviews
Although Work Zone itself doesn’t handle transactions, it integrates with SuccessFactors Recruiting
and project systems, enabling role-based users (like resource or hiring managers) to efficiently
navigate staffing tasks, search talent, and coordinate interviews from within the centralized portal.

A. It enables users to review budgets and reward team members.
(Not a primary Work Zone feature—budgeting and reward management are handled in ERP or
SuccessFactors Compensation modules.)

B. It offers advanced AI algorithms to automate HR processes.
(Not specifically a core capability of Work Zone; AI automation falls under SAP Business AI or BTP
process automation.)
Correct answers from learning.sap.com: C, D, and E.

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Question 13

Which of the following is a capabilty of SAP SuccessFactors Onboarding?

  • A. Management of the employee rehiring process
  • B. Automated employee relocation services
  • C. Performance goal setting for new employees
  • D. Career path planning for new employees
Answer:

A

User Votes:
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B
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Explanation:
Solution:
A . Management of the employee re-hiring process
According to learning.sap.com, SAP SuccessFactors Onboarding includes a robust Rehire capability.
This allows organizations to efficiently manage the re-hiring process—matching inactive employee
records, supporting re-hire with new or previous employment, and facilitating seamless data transfer
and verification within onboarding workflows.

B. Automated employee relocation services – Not mentioned as an Onboarding capability on
learning.sap.com.

C. Performance goal setting for new employees – This functionality belongs to Performance
Management, not specifically Onboarding.

D. Career path planning for new employees – This is part of Career Development in Talent
Management, not the Onboarding module.
Final correct answer: A. Management of the employee re-hiring process.

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Question 14

Which o the following are components of the Talent Intelligence Hb n the SAP SiccessFactors Talent
Management Sute? Note: There are 3 correct ansviers to this questio n.

  • A. AP Business Al
  • B. Anributes Library
  • C. Recruiting Dashboard
  • D. Growth Portfolio
  • E. Skils Ontology
Answer:

B D E

User Votes:
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Explanation:
B . Attributes Library — The Talent Intelligence Hub features a centralized repository (the Attributes
Library) where organizations define and manage people attributes like competencies and skills.

D. Growth Portfolio — This is the employee-facing component where individuals maintain and
evolve their own personal attributes, aided by AI-driven skill recommendations.

E. Skills Ontology — Although not always labeled exactly as such, the solution supports a
structured and tagged classification framework (skills ontology) underpinning the Attributes Library
and Growth Portfolio.

A. SAP Business AI is not a direct component of the Talent Intelligence Hub—it’s the broader AI
technology that powers it.

C. Recruiting Dashboard belongs to SuccessFactors Recruiting, not the Talent Intelligence Hub.
Final correct answers (per learning.sap.com): B, D, and E.

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Question 15

How o the HCM capabilities of SAP Business Suite help HR leaders?Note: There are 3 correct answers
to this questio n.

  • A. By providing the tools needed to help employees achieve their goals with career status insights and personalized role recommendation based on aspirations, skills, and career paths
  • B. By empowering companies to extend their HR investments, create better employee-facing processes, and integrate data to run more efficiently
  • C. By streamlining the source-o-pay process, enhancing procurement activities and business performance.
  • D. By offering automated regulatory updates and alerts to stay ahead of the curve and never miss a critcal change.
  • E. By establishing a single source of truth for people and skils data to drive more informed business decisions
Answer:

B D E

User Votes:
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Explanation:
Solution:
B . By empowering companies to extend their HR investments, create better employee-facing
processes, and integrate data to run more efficiently
SAP SuccessFactors Core HR and Payroll enable a connected cloud HR and ERP approach that helps
organizations break down silos, enabling seamless employee processes and integrated people data—
improving efficiency across the business SAP Learning.

D. By offering automated regulatory updates and alerts to stay ahead of the curve and never miss
a critical change
Core HR includes document management with automated retention rules and secure audit trails—
ensuring HR compliance and proactively managing regulatory requirements SAP Learning.

E. By establishing a single source of truth for people and skills data to drive more informed
business decisions
The platform centralizes HR data into a shared people data model across HR and finance, enabling
real-time, accurate insights and a single source of HR truth SAP Learning.

A. By providing the tools needed to help employees achieve their goals with career status
insights and personalized role recommendation…
This reflects talent management capabilities, not the core HR functionality of SAP SuccessFactors
HCM.

C. By streamlining the source-to-pay process, enhancing procurement activities…
This pertains to procurement and finance—not HR leadership functions.
Final correct answers (per learning.sap.com): B, D and E.

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