Salesforce SALESFORCE CERTIFIED ASSOCIATE Exam Questions

Questions for the SALESFORCE CERTIFIED ASSOCIATE were updated on : Dec 02 ,2025

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Question 1

A Salesforce associate vwants vto learn more about converting Leads to Contacts. They enjoy
learning in an asynchronous, gamified way.
Which resource should they use?

  • A. Salesforce Help
  • B. Trailblazer Community
  • C. Trailhead
Answer:

C

User Votes:
A 29 votes
50%
B 50 votes
50%
C 213 votes
50%

Discussions
vote your answer:
A
B
C
0 / 1000
[email protected]
1 year, 9 months ago

C. Trailhead

2
[email protected]
1 year, 6 months ago

Trailheads

0
Aishat
1 year, 5 months ago

Thank you

0
[email protected]
1 year, 5 months ago

c

0
[email protected]
1 year, 4 months ago

Trailheads

0
[email protected]
1 year, 4 months ago

C. Trailheads

0
n.fedii
1 year, 4 months ago

Trailhead as a learning system

0
[email protected]
1 year, 4 months ago

B. Trailblazer Community

0
practiki
1 year, 2 months ago

Trailhead..

0
isarkar
1 year, 2 months ago

A Salesforce associate vwants vto learn more about converting Leads to Contacts. They enjoy
learning in an asynchronous, gamified way.
Which resource should they use? Trailhead

0
Obineto1
1 year, 2 months ago

Trailhead

0
testcelixhj
1 year, 1 month ago

B. Trailblazer Community

0
dbfs
1 year ago

C. Trailhead

0
[email protected]
10 months, 3 weeks ago

Trailhead.

0
[email protected]
10 months, 3 weeks ago

C. Trailhead

0
[email protected]
10 months ago

Trailhead

0
QA_Smita
9 months, 3 weeks ago

C. Trailhead

0
QA_Smita
9 months, 3 weeks ago

C. Trailhead

0
QA_Smita
9 months, 3 weeks ago

C. Trailhead

0
Ezambrano
8 months ago

Trailhead

0
[email protected]
7 months ago

Answer is C

0
[email protected]
6 months, 3 weeks ago

Trailhead

0
michaellasry
6 months, 1 week ago

Trailhead.

0
Fiomora
6 months ago

Trailhead is the correct answer

0
Fer
5 months, 4 weeks ago

C. Trailhead

0
[email protected]
5 months, 3 weeks ago

Trailhead is the answer

0
Edimulo
5 months, 3 weeks ago

C is the answer from my point of view

0
adri
5 months, 1 week ago

Trailhead Trailhead

0

Question 2

Which action(s) must be taken for Salesforce updates?

  • A. Updates are automatic; nothing needs to be downloaded or installed.
  • B. Updates require purchasing an updated license.
  • C. Updates need to be downloaded with each release
Answer:

A

User Votes:
A 175 votes
50%
B 20 votes
50%
C 32 votes
50%

Discussions
vote your answer:
A
B
C
0 / 1000
[email protected]
1 year, 4 months ago

Thank you!

0
n.fedii
1 year, 4 months ago

Updates are automatic; nothing needs to be downloaded or installed.

0
[email protected]
1 year, 4 months ago

A. Updates are automatic; nothing needs to be downloaded or installed.

0
riskanderson
1 year, 3 months ago

Updates are automatic; nothing needs to be downloaded or installed.

0
tanyazhura
1 year, 1 month ago

automatically

0
testcelixhj
1 year, 1 month ago

A. Updates are automatic; nothing needs to be downloaded or installed.

0
[email protected]
10 months, 3 weeks ago

A. Updates are automatic; nothing needs to be downloaded or installed.

0
QA_Smita
9 months, 3 weeks ago

A. Updates are automatic; nothing needs to be downloaded or installed.

0
QA_Smita
9 months, 3 weeks ago

A. Updates are automatic; nothing needs to be downloaded or installed

0
QA_Smita
9 months, 3 weeks ago

A. Updates are automatic; nothing needs to be downloaded or installed.

0
Fer
5 months, 4 weeks ago

A. Updates are automatic; nothing needs to be downloaded or installed.

0
[email protected]
5 months, 3 weeks ago

a

0
[email protected]
4 months ago

A. Updates are automatic; nothing needs to be downloaded or installed.

0

Question 3

To which Team should a Salesforce associate be added to gain access to an Account and its related
opportunities?

  • A. Opportunity Team
  • B. Lead Team
  • C. Account Team
Answer:

C

User Votes:
A 42 votes
50%
B 18 votes
50%
C 153 votes
50%

Discussions
vote your answer:
A
B
C
0 / 1000
[email protected]
1 year, 4 months ago

Thank you!

0
tanyazhura
1 year, 1 month ago

account team

0
AnaP
11 months, 3 weeks ago

Thank you!

0
[email protected]
10 months, 3 weeks ago

C. Account Team

0
QA_Smita
9 months, 3 weeks ago

C. Account Team

0
QA_Smita
9 months, 3 weeks ago

B. Lead Team

0
QA_Smita
9 months, 3 weeks ago

C. Account Team

0
Fer
5 months, 4 weeks ago

C. Account Team

0
crl_19
4 months, 3 weeks ago

Answer C.

0

Question 4

A Salesforce associate wants to locate a record within the custom object called Shipment’.
What is the most efficient way to find a record within this object?

  • A. Global Search
  • B. App Launcher
  • C. Object Manager
Answer:

A

User Votes:
A 130 votes
50%
B 14 votes
50%
C 70 votes
50%

Discussions
vote your answer:
A
B
C
0 / 1000
[email protected]
1 year, 4 months ago

Thank you!

0
tanyazhura
1 year, 1 month ago

object manager

0
[email protected]
10 months, 3 weeks ago

A. Global Search

1
QA_Smita
9 months, 3 weeks ago

C. Object Manager

1
QA_Smita
9 months, 3 weeks ago

B. App Launcher

0
Fer
5 months, 4 weeks ago

C. Object Manager

0

Question 5

Get Cloudy Consulting (GCC) wants the ability to:
* Send a predefined sequence of scheduled messages to prospective customers.
* Track messages that get the best open and response rates.
* Send customized messages to existing customers information them for new products and
discounts.
Which Salesforce cloud solution allows GCC to meet these requirements?

  • A. Sales Cloud
  • B. Marketing Cloud
  • C. Service Cloud
Answer:

B

User Votes:
A 36 votes
50%
B 136 votes
50%
C 21 votes
50%

Discussions
vote your answer:
A
B
C
0 / 1000
[email protected]
1 year, 4 months ago

Thank you!

0
tanyazhura
1 year, 1 month ago

marketing cloud

0
[email protected]
10 months, 3 weeks ago

B. Marketing Cloud

0
QA_Smita
9 months, 3 weeks ago

B. Marketing Cloud

0
Fer
5 months, 4 weeks ago

B. Marketing Cloud

0

Question 6

Get Cloudy Consulting is rolling out Salesforce to its organization.
What should be used to allow additional field-level access to individual employees based on the their
job duties?

  • A. Individual profiles
  • B. Permission sets
  • C. Role Hierarchy
Answer:

B

User Votes:
A 11 votes
50%
B 130 votes
50%
C 50 votes
50%

Discussions
vote your answer:
A
B
C
0 / 1000
[email protected]
1 year, 4 months ago

Thank you!

0
[email protected]
10 months, 3 weeks ago

A. Individual profiles

0
QA_Smita
9 months, 3 weeks ago

C. Role Hierarchy

0
Fer
5 months, 4 weeks ago

C. Role Hierarchy

0

Question 7

Where can a org’s service status and performance degradation information be found?

  • A. AppExchange portal
  • B. Salesforce help
  • C. Salesforce
Answer:

C

User Votes:
A 21 votes
50%
B 56 votes
50%
C 94 votes
50%

Discussions
vote your answer:
A
B
C
0 / 1000
rr18
1 year, 7 months ago

Should be Salesforce Trust

2
[email protected]
1 year, 5 months ago

Salesforce Trust

0
[email protected]
1 year, 4 months ago

Thank you!

0
[email protected]
10 months, 3 weeks ago

B. Salesforce help

0
QA_Smita
9 months, 3 weeks ago

A. AppExchange portal

0
rawitzd
8 months ago

Salesforce Trust

0
Fer
5 months, 4 weeks ago

C. Salesforce

0

Question 8

A Salesforce associate is looking at a custom Contact list view and wants to show more information
from the record.
What should they do to add the missing key columns?

  • A. Edit list filters
  • B. Select Fields to Display
  • C. Edit sharing settings
Answer:

B

User Votes:
A 30 votes
50%
B 131 votes
50%
C 6 votes
50%

Discussions
vote your answer:
A
B
C
0 / 1000
[email protected]
1 year, 4 months ago

Thank you!

0
[email protected]
10 months, 3 weeks ago

B. Select Fields to Display

0
QA_Smita
9 months, 3 weeks ago

B. Select Fields to Display

0
Fer
5 months, 4 weeks ago

B. Select Fields to Display

0

Question 9

Get Cloudy Consulting wants to confirm the data type of the Account Sources field on Account
object. Which editing the Account, the Account Sources field has several predefined values that can
be selected.
Which type of field is Account Source?

  • A. Picklist
  • B. Formula
  • C. Text.Area
Answer:

A

User Votes:
A 139 votes
50%
B 12 votes
50%
C 6 votes
50%

Discussions
vote your answer:
A
B
C
0 / 1000
[email protected]
1 year, 4 months ago

Thank you!

0
[email protected]
10 months, 3 weeks ago

A. Picklist

0
QA_Smita
9 months, 3 weeks ago

A. Picklist

0
Fer
5 months, 4 weeks ago

A. Picklist

0

Question 10

Get Cloudy Consulting (GCC) is currently tracking forecasting and revenue data in a spreadsheet and
wants migrate this data to Salesforce.
Which solution should GCC consider?

  • A. Marketing Cloud
  • B. CRM Analytics
  • C. Sales Cloud
Answer:

C

User Votes:
A 11 votes
50%
B 64 votes
50%
C 100 votes
50%

Discussions
vote your answer:
A
B
C
0 / 1000
[email protected]
1 year, 4 months ago

Thank you!

0
[email protected]
1 year, 4 months ago

see they need to track forecasting and revenue data so its B. CRM Analytics

1
[email protected]
10 months, 3 weeks ago

B. CRM Analytics

0
QA_Smita
9 months, 3 weeks ago

B. CRM Analytics

0
Fer
5 months, 4 weeks ago

C. Sales Cloud

0

Question 11

Get Cloudy Consulting (GCC) wants to ensure the Annual Revenue field is a positive amount and does
not exceed $100.
What should GCC use to ensure to opportunities meet these standards?

  • A. Validation Rules
  • B. Assignment Rules
  • C. Default Values
Answer:

A

User Votes:
A 130 votes
50%
B 12 votes
50%
C 11 votes
50%

Discussions
vote your answer:
A
B
C
0 / 1000
[email protected]
1 year, 4 months ago

Thank you!

0
[email protected]
10 months, 3 weeks ago

A. Validation Rules

0
QA_Smita
9 months, 3 weeks ago

A. Validation Rules

0
Fer
5 months, 4 weeks ago

A. Validation Rules

0

Question 12

A Salesforce associate is asked to add a new employee record to their client. Get Cloudy Consulting.

To which object should they add this record?

  • A. Accounts
  • B. Leads
  • C. Contacts
Answer:

C

User Votes:
A 36 votes
50%
B 12 votes
50%
C 117 votes
50%

Discussions
vote your answer:
A
B
C
0 / 1000
[email protected]
1 year, 4 months ago

Thank you!

0
[email protected]
10 months, 3 weeks ago

C. Contacts

0
QA_Smita
9 months, 3 weeks ago

A. Accounts

0
Fer
5 months, 4 weeks ago

C. Contacts

0

Question 13

A Salesforce associate is viewing information within a report and needs to export the data.
Into which types of files can the report be exported?

  • A. Word (,doc or .docx) or comma-separated values(.csv)
  • B. Excel (,xlsx or ,xls) file or comma- separated values (,csv)
  • C. PDF (,pdf) or Excel (,xlsx or ,xls)
Answer:

B

User Votes:
A 8 votes
50%
B 128 votes
50%
C 15 votes
50%

Discussions
vote your answer:
A
B
C
0 / 1000
[email protected]
1 year, 4 months ago

Thank you!

0
[email protected]
10 months, 3 weeks ago

B. Excel (,xlsx or ,xls) file or comma- separated values (,csv)

0
Fer
5 months, 4 weeks ago

B. Excel (,xlsx or ,xls) file or comma- separated values (,csv)

0

Question 14

A Salesforce associate has been tasked with creating new fields on the Contact object and
determining what type of field be used for each one.
Where should the associate go to understand the differences between the data types?

  • A. Salesforce Help
  • B. Customer Support
  • C. App Launch
Answer:

A

User Votes:
A 130 votes
50%
B 10 votes
50%
C 12 votes
50%

Discussions
vote your answer:
A
B
C
0 / 1000
[email protected]
1 year, 4 months ago

Thank you!

0
[email protected]
10 months, 3 weeks ago

A. Salesforce Help

0
Fer
5 months, 4 weeks ago

A. Salesforce Help

0

Question 15

Get Cloudy Consulting (GCC) needs an environment to onboard new hires as well as develop,
implement, and test new requirements.
Which type of environment should OCC use?

  • A. Sandbox
  • B. Production
  • C. Trailhead Playgroun
Answer:

A

User Votes:
A 135 votes
50%
B 2 votes
50%
C 13 votes
50%

Discussions
vote your answer:
A
B
C
0 / 1000
[email protected]
1 year, 4 months ago

Thank you!

0
[email protected]
10 months, 3 weeks ago

A. Sandbox

0
Fer
5 months, 4 weeks ago

A. Sandbox

0
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