Salesforce HEROKU ARCHITECTURE DESIGNER Exam Questions

Questions for the HEROKU ARCHITECTURE DESIGNER were updated on : Dec 01 ,2025

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Question 1

The Disaster at Universal Containers would like to schedule Service Appointments from the
Dispatcher's Console while taking the Scheduling Policy intoconsideration.
Which three options are available to the Disaster? (Choose three.)

  • A. Select a Service Appointment from the list, press the "Change Status" action and "Dispatch".
  • B. Select a Service Appointment from the list, press the "Candidates" action, and select the best time slot.
  • C. Select multiple Service Appointment from the list and bulk schedule them Select a Service Appointment from the list, press the "Edit" action and allocate the Resource
  • D. Create a Workflow to close the Milestone when the Wrap Up is complete.
  • E. Select a Service Appointments from the list and press the "Schedule" action.
Answer:

A, C, E

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Question 2

What set of configurations make up Scheduling Policies and let companies adhere to their business
constraints and preferences?

  • A. Service Levels and Work Rules
  • B. Service Objectives and WonX Rules
  • C. Service Contracts and Service Levels
  • D. Service Objectives and Work Types
Answer:

B

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Question 3

Which three overview cards does the Field Service mobile app provide as context to Technicians on
upcoming Service Appointments? (Choose three.)

  • A. Asset History
  • B. Contact
  • C. Address
  • D. Site Details
  • E. Product Catalog
Answer:

B, C, D

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Question 4

Universal Containers has implemented a Knowledge solution for Agents to provide Field Technicians
with information necessary to complete assigned work.
Which two capabilities will now be available? (Choose two.)

  • A. Attach Knowledge Articles to Work Order Line Hems Only.
  • B. Manage Attached Articles and Search the Knowledge Base
  • C. include Quick Actions and Global Actions in Attached Articles.
  • D. Attach Articles to Work Orders and Work Order Line Items.
Answer:

B, D

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Question 5

Universal Containers has a large volume of cancellations occurring on their Work Orders. The COO
wants to manage Work Order cancellations and subsequentfollow-ups.
Which two options should a Consultant recommend? (Choose two )

  • A. Change the Work Order with a closed status of "Cancelled".
  • B. Address
  • C. Re-use the existing Work Order for the follow-up.
  • D. Create a child Work Order for the follow-up Work Order
  • E. Change the Work Order with a status of "New".
Answer:

A, D

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Question 6

Canvas apps can authenticate a user with:

  • A. OAuth
  • B. Signed request
  • C. Usemane and password
  • D. Either OAuth or signed request
Answer:

D

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Question 7

Callouts in Apex trigger support which authentication mechanisms:

  • A. Pre-shared keys
  • B. username and password credentials
  • C. All of these
  • D. OAuth flows using named credentials in the Remote Site settings
Answer:

C

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Question 8

The best use of Canvas apps is to:

  • A. Render custom widgets on Chatter feeds
  • B. All of these
  • C. Display third-party apps in Salesforce
  • D. Display real estate photos in Salesforce for house listings
Answer:

B

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Question 9

you can build Canvas apps and run them on Heroku with of the following languages:

  • A. Node, js / JavaScript
  • B. All of these
  • C. Python
  • D. Java, Scala, Clojure
  • E. PHP
Answer:

B

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Question 10

Heroku apps that handle callouts from Salesforce can be written in:

  • A. All of these
  • B. Python
  • C. Node, js / JavaScript
  • D. Java, Scala. Clojure
  • E. PHP
Answer:

A

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Question 11

Which technology do Salesforce REST APIs use for authentication?

  • A. Basic usernames and passwords
  • B. OAuth
  • C. SAML
  • D. Pre-shared keys
Answer:

A

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Question 12

Callouts from Salesforce to Heroku can be made using:

  • A. Corba
  • B. Web sockets
  • C. Message bus
  • D. Apex triggers or outbound messages
Answer:

D

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Question 13

Heroku Connect is an add-on that syncs Force, com data into:

  • A. Someone else's isolated network environment
  • B. A Heroku Postgres database
  • C. A secondary Salesforce instance
  • D. Only one dyno in your app's dyno formation
Answer:

B

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Question 14

If an Organization member has the operator privilege on an app, that means the user can:

  • A. Transfer the app to someone else
  • B. Add a paid add-on
  • C. Remove a member from the Organization account
  • D. Deploy the app
Answer:

B

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Question 15

The Private Spaces feature can be useful if you need to:

  • A. None of these
  • B. Write Apex applications quickly
  • C. Speed up an application's response time by running it on dynos that are located geographically closer to your customers
  • D. Ensure that your application's incoming traffic originates from a whitellsted set of IP addresses
Answer:

C, D

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