Question 1

An assignment service-level agreement (SLA) is configured with the following details:
*Initial urgency: 15
*Assignment ready: Timed delay of 2 hours
*Goal: 1 hour and increase urgency by 10
*Deadline: 2 hours and increase urgency by 15
*Passed deadline: 1 hour, increase urgency by 10, and limit events to 10
Assuming no other urgency adjustments, what is the assignment urgency 4.5 hours after the case
reaches the assignment?

• A. 40
• B. 60
• C. 25
• D. 50

Question 2

In which two scenarios is it a Pega best practice to use Pega Web Mashup over a Pega API
integration? (Choose two.)

• A. Minimal resources are assigned to update Pega Platform for each new release.
• B. Developers have access to only App Studio when configuring the integration.
• C. Users are expected to create cases, open assignments, and manage data privacy.
• D. The application is built on Pega Platform version 8.2 using UI Kit.

Question 3

A city resident can report potholes to the Department of Transportation by logging in to a mobile
Pega Platform application that utilizes the Pega API.
Which two Pega API interactions do you use to facilitate this? (Choose two.)

• A. Submit the report using POST/cases
• B. Access the related case type to report using GET/casetypes
• C. Update the report using GET/cases
• D. Log into the application using PUT/authenticate

Question 4

As a best practice, in which situation do you configure a keyed data page?

• A. A long list of images that often changes
• B. A long list of vehicle parts that rarely changes
• C. A short list of emojis that often changes
• D. A short list of delivery options that rarely changes

Question 5

A fitness organization wants to ensure that data is entered correctly into an online form when users
apply for, or update, their membership information.
Which scenario requires an edit validate rule?

• A. Existing members must enter their membership number in the correct format, M-######-0#.
• B. The first and last name are required on the form, but a middle name or initial is optional.
• C. New members can get a 20% discount, if they enter the Coupon Code SAVE.
• D. New members must be at least 18 years of age at the time they sign up for membership.

Question 6

A chemical supplier processes thousands of online orders each day. The supplier provides a material
safety data sheet (MSDS) for each of the 100+ cleaning products in stock. When buyers select an item
to order, the application displays the MSDS. The MSDS rarely changes.
Which of the following options ensures the MSDS is up to date when an order is created?

• A. Create a keyed data page with the MSDS for each cleaning product.
• B. Create a parameterized data page that loads a new MSDS for each product.
• C. Create a data page that contains the MSDS for each cleaning product.
• D. Configure a keyed data page that allows multiple pages for each key.

Question 7

A data page is used to retrieve data from an external system. If an error occurs, you want to display a
message to the user and send an email to the system administrator.
How do you implement this requirement?

• A. Configure an activity's input source as the error message and the output as an email.
• B. Configure an error handling process that displays the error message and sends an email.
• C. Reuse the out-of-the-box ConnectionProblem error handling flow on the Service tab for the connector.
• D. Create an error handler data transform that adds an error message to the data page and sends an email.

Question 8

MyCo insurance company completes the development phase of its application and decides to start
the testing phase of the application in a testing environment. To migrate the application, the
development team created an instance of the Rule-Admin-Product class that includes the application
instances to migrate.
Which two components does the Rule-Admin-Product instance include by default when you generate
an archive file? (Choose two.)

• A. Checked-in rules
• B. MyCo- class instances
• C. Data- class instances
• D. Checked-out rules

Question 9

HOTSPOT
You perform a major skim on the ruleset ABC:02-02 to ABC:03-01.
In the Answer area, select the ruleset versions that the skim operation uses.

Question 10

DRAG DROP
Drag the name of the Pega Platform log file appender from the left to the matching use case on the
right.

Question 11

Which three items are generated and displayed in the compliance score of an application? (Choose
three.)

• A. Rules with warnings in the application
• B. Pega Platform core rules used in the application
• C. Rules with unjustified warnings in the application
• D. Unweighted compliance score
• E. Percentage of compliant rules in the application

Question 12

A Fulfillment report needs to list the user ID of the employee who packages the items to ship in an
Order case. The report provides information from the MyCo-Orders-Work-Ship and Data-Admin-
Operator-ID classes.
Which two options independently satisfy the report requirements? (Choose two.)

• A. Configure a class join on the Fulfillment report definition to join operator information to each case.
• B. Add the user ID to the Fulfillment report definition as a parameter.
• C. Specify both classes on the Pages & Classes tab on the Fulfillment report definition.
• D. Use an association rule to join operator information to each case to populate the Fulfillment report.

Question 13

When designing reports with multiple data sources, in which two ways is an association rule different
from a class join? (Choose two.)

• A. You can join multiple classes with class joins, while you cannot join multiple classes with associations.
• B. Anyone with the appropriate permissions can use associations when creating reports in the User portal.
• C. Class joins are unique to each report. Associations are reusable in any report.
• D. A class join is required to add a filter condition to your report.

Question 14

On which type of rule can you configure edit validate rules?

• A. Properties
• B. Flow actions
• C. Activities
• D. Case types

Question 15

A client requests that you add a footer to the Case Manager portal. How do you satisfy this request?

• A. Update the portal format in the skin applied to the portal.
• B. Update the portal type on the portal record.
• C. Change the section layout on the harness referenced on the portal record.
• D. Configure a navigation record to describe the new portal format.