Questions for the PEGACPSA23V1 were updated on : Dec 01 ,2025
What are two attributes of application level security? (Choose two.)
A, D
Explanation:
Attributes of application level security typically involve measures that protect the application's data
and features according to defined security policies:
A . Create password and authentication policies. Application security includes establishing robust
password policies and authentication mechanisms to ensure that only authorized users gain access
to the application.
D . Prevent users from viewing features that they should not access. Application level security also
involves configuring permissions and access control to ensure that users can only interact with
features and data they are authorized to use, thereby protecting sensitive information and
maintaining the integrity of the application.
An internal application grants 75 employees access to one of four personas: Admin, Author, User,
and Manager. A new analyst who joins the company requires all the access of the Author persona,
but only some of the reporting features that are available to the Manager persona.
How do you satisfy this security requirement?
B
Explanation:
To satisfy the security requirement for a new analyst who needs a combination of accesses from two
different personas:
B . Create a new Analyst persona with the required access. By creating a custom persona, you can
tailor the access rights to precisely fit the unique combination of permissions needed by the analyst,
without altering the existing personas or granting broader access than necessary.
In a Credit Card Payment case type, you want to set the yearly fee to USD 75.
How do you set the Yearly fee field?
A
Explanation:
To set a static yearly fee for a Credit Card Payment case type:
A . In the Data initialization page, set the Yearly fee field to 75. If the fee is a fixed amount that does
not require calculation, you can directly initialize it on the relevant data page or within the data
model where the fee is referenced. This ensures that every instance of the Credit Card Payment case
will use the set fee amount.
In which workspace do you configure a service-level agreement (SLA) with a passed deadline interval
that repeats three times?
D
Explanation:
To configure a service-level agreement (SLA) with a passed deadline interval that repeats:
D . Dev Studio. Dev Studio provides advanced configuration options, including the ability to set up
complex SLAs. This environment allows you to define detailed parameters for SLAs, such as a passed
deadline interval and the repetition of those intervals.
Which statement about responsive breakpoints is true?
A
Explanation:
Responsive breakpoints in UI design:
A . Responsive breakpoints trigger selected behaviors to optimize data presentation. Breakpoints are
specific widths at which a site’s layout will adjust to provide the best user experience. They help to
ensure that no matter the size of the screen, from a mobile phone to a desktop monitor, the
application presents data in an organized and readable manner.
Which two options are process reports? (Choose two.)
A, B
Explanation:
Process reports typically involve metrics related to case processing and workflows:
A . The number of customer support request cases created for each week. This type of report
provides insights into case volume over time, which is a key process metric.
B . Average duration and timeliness for each assignment. This report provides analysis of the
efficiency and effectiveness of case processing, focusing on performance metrics for assignments,
which is a fundamental aspect of process reporting.
Which two collaboration tools allow teams to communicate faster and share information more
efficiently while resolving cases? (Choose two.)
C, D
Explanation:
Collaboration tools that enhance team communication and information sharing:
C . Tags. Tags allow users to categorize and reference specific information within cases, making it
easier for teams to search and communicate about case-related topics efficiently.
D . Pulse. Pulse is a social collaboration tool within Pega that enables team members to
communicate in real-time, share information, and collaborate directly within the context of a case.
You are asked to create a visualization that allows managers in the Customer Service division to track
the number and status of Customer Support Request cases submitted over the last 30 days.
What is the process that you follow to create this visualization?
D
Explanation:
To create a visualization for managers to track the number and status of Customer Support Request
cases:
D . Create a new Insight on the Explore data landing page. Insights in Pega allow you to create visual
representations of data, which can include reports and dashboards. Managers can use these insights
to track case metrics over specified time frames, such as the last 30 days.
Which two statements about Configuration sets are true? (Choose two.)
B, D
Explanation:
Statements true about Configuration sets:
B . Used to organize Configuration settings with a common element. Configuration sets in Pega are
used to group related settings, which can be managed collectively and applied consistently across
the application.
D . Enables the business to control application behavior. Configuration sets allow business users to
change certain aspects of the application behavior without modifying the underlying code directly,
providing greater agility and control over the application.
A music studio allows clients to upload audio recordings, and if they choose, they can upload before
they begin consultation. The studio wants to pause case processing after the Client Intake stage and
give clients 72 hours to upload recordings before beginning the Client Consultation process.
Which configuration meets this requirement?
A
Explanation:
To pause case processing after the Client Intake stage and provide a timeframe for clients to upload
recordings:
A . Configure a case-wide optional action to allow uploads. Add a Wait shape with a Timer Wait type
set to 72 hours. This configuration meets the requirement by allowing an optional action for clients
to upload their recordings and then using a Wait shape to pause the case. The Timer Wait type
ensures that the case will not proceed to the Client Consultation stage until 72 hours have passed,
giving clients ample time for uploads.
In which scenario is it appropriate to use a layout group?
D
Explanation:
The appropriate scenario to use a layout group:
D . A view displays address, contact, and payment information in a series of tabs. A layout group is
suitable for organizing related information into separate tabs, making the interface cleaner and more
navigable. This allows users to easily access different sets of information without overcrowding the
view.
Which statement about channel interfaces is true?
D
Explanation:
A statement about channel interfaces:
D . Channel interfaces are user interfaces that meet business requirements. Channel interfaces in
Pega are tailored to fit the specific needs of a business process or user group, ensuring that the user
interface supports the business goals and provides an effective means of interaction for the end-
users.
A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a
travel itinerary.
Which configuration displays a Select flight insurance checkbox only when the itinerary includes a
flight?
A
Explanation:
To display a checkbox only under certain conditions in a travel reservation process:
A . A visibility condition (When rule) that applies to the Select flight insurance checkbox. By using a
When rule for visibility conditions, the checkbox will only be shown when the specific condition (i.e.,
the itinerary includes a flight) is true. This dynamically controls the display of elements based on case
data.
What are two ways you can create a view with editable fields in an application built on the
Constellation architecture? (Choose two.)
B, D
Explanation:
To create a view with editable fields in an application built on the Constellation architecture:
B . In a step of the case life cycle, configure a view. Configuring a view directly within a case step
allows the inclusion of fields that can be edited as part of that step in the case processing.
D . On the UX tab of a data object, create a Form view. The UX tab in a data object allows you to
define how the data is displayed and interacted with, including creating forms with fields that users
can edit.
Which device characteristics should be considered when designing a mobile app?
B C
Explanation:
When designing a mobile app, it's important to consider how users interact with the device and how
the app will be presented across different devices:
B . Test applications in the mobile preview. Using the mobile preview feature allows designers to test
how the application will look and operate on mobile devices, ensuring usability and optimal user
experience.
C . Design for finger taps. Mobile interfaces should be designed for touch interaction, with controls
that are sized and spaced to accommodate finger taps, which is the primary mode of interaction on
mobile devices.