Pegasystems PEGACPBA24V1 Exam Questions

Questions for the PEGACPBA24V1 were updated on : Dec 01 ,2025

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Question 1

In a mortgage application, the user creates a loan request. Before approving, the loan officer must
receive appraisal results. How do you configure the Case Types to reflect this relationship? (Note:
This question appears as a duplicate of Question 50, but I’ll treat it as a separate instance for
completeness.)

  • A. Make Loan Request a parent Case Type and Appraisal a child Case Type.
  • B. Make both Loan Request and Appraisal parent Case Types.
  • C. Make Appraisal a parent Case Type and Loan Request a child Case Type.
  • D. Make Mortgage a parent Case Type, with Loan Request and Appraisal as child Case Types.
Answer:

A

User Votes:
A
50%
B
50%
C
50%
D
50%

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests case relationships in Pega’s Case Management framework, specifically parent-
child case dependencies.
A: Correct. The Loan Request is the parent case, and Appraisal is a child case, as the appraisal is a
sub-task required before approval. Extract: Pega Academy, Case Management – Case Dependencies:
“A parent case creates child cases for sub-tasks, such as an appraisal for a loan request.”
B: Incorrect. Both being parents is illogical, as appraisal is a dependency. Extract: Pega Academy, Case
Management: “Parent-child relationships reflect task dependencies.”
C: Incorrect. Appraisal as parent reverses the dependency. Extract: Pega Academy, Case
Management: “Child cases support parent case tasks.”
D: Incorrect. Introducing Mortgage as parent adds unnecessary complexity. Extract: Pega Academy,
Case Management: “Case Types should reflect specific task hierarchies.”
Reference:
Pega Academy, Business Architect ‘23 Mission, Module on Case Management.
Pega Certified Business Architect Study Guide, Version 8.8, Section on Case Relationships.
Pega Help Documentation, Configuring Case Hierarchies.

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Question 2

What is a benefit of Pega Platform™ low-code development?

  • A. Pega Platform makes low-code development easy for very simple applications only.
  • B. Pega Platform low-code development increases both productivity and IT involvement.
  • C. Pega Platform low-code development tools create the code for you.
  • D. The UI of Pega Platform allows only low-code users to build applications.
Answer:

C

User Votes:
A
50%
B
50%
C
50%
D
50%

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question evaluates the benefits of Pega’s low-code development, a cornerstone of the CPBA
curriculum, particularly in App Studio.
A: Incorrect. Pega’s low-code supports complex applications, not just simple ones. Extract: Pega
Academy, App Studio: “Pega’s low-code platform supports both simple and complex applications.”
B: Incorrect. Low-code reduces IT involvement, not increases it. Extract: Pega Academy, App Studio:
“Low-code empowers business users, reducing IT dependency.”
C: Correct. Low-code tools generate code automatically, simplifying development. Extract: Pega
Academy, App Studio: “Pega’s low-code tools automatically generate underlying code for
configurations.”
D: Incorrect. The UI supports both low-code and advanced users (via Dev Studio). Extract: Pega
Academy, App Studio: “App Studio supports low-code users, while Dev Studio supports advanced
configurations.”
Reference:
Pega Academy, Business Architect ‘23 Mission, Module on App Studio.
Pega Certified Business Architect Study Guide, Version 8.8, Section on Low-Code Development.
Pega Help Documentation, App Studio Overview.

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Question 3

Identify the use case that requires creating a new Persona.

  • A. The existing Channel interfaces are too limited for the completion of work to occur.
  • B. An additional user needs to interact with an application.
  • C. A new Case Type is created in an application.
  • D. An additional combination of Channel interface, work routing, and permissions is necessary.
Answer:

D

User Votes:
A
50%
B
50%
C
50%
D
50%

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests the concept of Personas in Pega, which define user roles with specific channels,
routing, and permissions, as covered in the CPBA curriculum.
A: Incorrect. Limited channel interfaces may require channel configuration, not a new Persona.
Extract: Pega Academy, Personas and Channels: “Channels are configured separately from Personas
to support interfaces.”
B: Incorrect. An additional user is managed by creating an operator, not a Persona. Extract: Pega
Academy, Work Management: “New users are added as operators, not Personas.”
C: Incorrect. A new Case Type doesn’t inherently require a new Persona unless specific roles are
needed. Extract: Pega Academy, Case Management: “Case Types define workflows, not user roles.”
D: Correct. A new combination of channel, routing, and permissions defines a new Persona. Extract:
Pega Academy, Personas and Channels: “A Persona is created when a unique combination of channel
access, work routing, and permissions is required for a user role.”
Reference:
Pega Academy, Business Architect ‘23 Mission, Module on Personas and Channels.
Pega Certified Business Architect Study Guide, Version 8.8, Section on Personas.
Pega Help Documentation, Configuring Personas.

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Question 4

The goal of security features in a Pega Platform™ application is to maintain which three of the
following concepts? (Choose Three)

  • A. Availability
  • B. Integrity
  • C. Extensibility
  • D. Maintainability
  • E. Confidentiality
Answer:

A, B, E

User Votes:
A
50%
B
50%
C
50%
D
50%
E
50%

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests the core security principles of Pega Platform applications, as outlined in the
Certified Pega Business Architect (CPBA) curriculum, specifically focusing on the security triad (CIA:
Confidentiality, Integrity, Availability).
A. Availability: Correct. Availability ensures that the Pega application remains accessible to
authorized users, a key security goal. Pega’s security features, such as load balancing and failover
mechanisms, support this. Extract: Pega Academy, Security Overview: “Availability ensures
applications are accessible to authorized users, supported by robust system design.”
B. Integrity: Correct. Integrity protects data from unauthorized modification, ensuring accuracy and
reliability. Pega uses access controls and audit logging to maintain integrity. Extract: Pega Academy,
Security Overview: “Integrity prevents unauthorized changes to data, using access roles and logging.”
C. Extensibility: Incorrect. Extensibility relates to application customization, not a primary security
goal. Extract: Pega Academy, Application Design: “Extensibility enables customization but is not a
security principle.”
D. Maintainability: Incorrect. Maintainability relates to system upkeep, not security. Extract: Pega
Academy, System Administration: “Maintainability ensures ease of system updates, not security.”
E. Confidentiality: Correct. Confidentiality protects sensitive data from unauthorized access, using
encryption and access controls in Pega. Extract: Pega Academy, Security Overview: “Confidentiality
safeguards data through encryption and role-based access.”
Reference:
Pega Academy, Business Architect ‘23 Mission, Module on Security.
Pega Certified Business Architect Study Guide, Version 8.8, Section on Security Principles.
Pega Help Documentation, Security Overview.

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Question 5

A martial arts studio’s Class Registration Case Type allows students to change registration during
Register class and Confirm registration Stages, but not in the Send class details Resolution Stage.
Which configuration supports this?

  • A. Create a Stage-only optional action for Confirm registration, inherited by Register class.
  • B. Create Stage-only optional actions for Register class and Confirm registration Stages.
  • C. Create a Case-wide optional action with a When Condition if the Stage is Register class or Confirm registration.
  • D. Create a Case-wide optional action if an operator with the Student role is at Register class Stage.
Answer:

C

User Votes:
A
50%
B
50%
C
50%
D
50%

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests optional actions.
A: Incorrect. Inheritance doesn’t apply. Extract: Pega Academy, Case Management: “Stage actions are
stage-specific.”
B: Incorrect. Stage-only actions are redundant. Extract: Pega Academy, Case Management: “Case-
wide actions are more efficient.”
C: Correct. Case-wide action with condition. Extract: Pega Academy, Case Management: “Case-wide
optional actions use When conditions for stage control.”
D: Incorrect. Role-based is insufficient. Extract: Pega Academy, Case Management: “Stage conditions
control actions.”
Reference: Pega Academy, Business Architect ‘23 Mission; CPBA Study Guide 8.8, Optional Actions;
Pega Help, Optional Action Configuration.

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Question 6

1 provides a data virtualization layer, separating business logic from interface configurations.
Developers use 2 to declare how data is mapped from external sources into your application’s 3 and
properties. Developers use 4 to ensure Case data remains synchronized with systems of record.

  • A. 1: Data Page, 2: Data Transform, 3: Data Model, 4: Integration
  • B. 1: Data Model, 2: Integration, 3: Data Page, 4: Data Transform
  • C. 1: Data Page, 2: Integration, 3: Data Model, 4: Data Transform
  • D. 1: Integration, 2: Data Transform, 3: Data Page, 4: Data Model
Answer:

C

User Votes:
A
50%
B
50%
C
50%
D
50%

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests data management.
1: Data Page: Virtualizes data. Extract: Pega Academy, Data Management: “Data Pages provide
virtualization.”
2: Integration: Maps external data. Extract: Pega Academy, Data Management: “Integrations map
external sources.”
3: Data Model: Stores properties. Extract: Pega Academy, Data Management: “Data Model holds
application data.”
4: Data Transform: Synchronizes data. Extract: Pega Academy, Data Management: “Data Transforms
sync case data.”
C: Correct. Others misalign roles.
Reference: Pega Academy, Business Architect ‘23 Mission; CPBA Study Guide 8.8, Data Management;
Pega Help, Data Integration.

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Question 7

Select two correct statements about Agile Studio and Agile Workbench. (Choose Two)

  • A. Work items created in Agile Workbench are only accessible in Agile Workbench.
  • B. Agile Workbench is accessed through both App Studio and Dev Studio.
  • C. Agile Studio is integrated with Agile Workbench through Dev Studio.
  • D. Features are the only work items available in Agile Workbench.
Answer:

B, C

User Votes:
A
50%
B
50%
C
50%
D
50%

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests Agile tools.
A: Incorrect. Items are accessible elsewhere. Extract: Pega Academy, Agile Workbench: “Work items
sync across tools.”
B: Correct. Accessed via both studios. Extract: Pega Academy, Agile Workbench: “Agile Workbench is
available in App and Dev Studio.”
C: Correct. Agile Studio integrates via Dev Studio. Extract: Pega Academy, Agile Studio: “Agile Studio
connects with Workbench in Dev Studio.”
D: Incorrect. Bugs and stories are included. Extract: Pega Academy, Agile Workbench: “Workbench
supports features, bugs, and stories.”
Reference: Pega Academy, Business Architect ‘23 Mission; CPBA Study Guide 8.8, Agile Tools; Pega
Help, Agile Studio.

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Question 8

In which scenario is it appropriate to remove a landing page from an application?

  • A. You are developing a landing page to replace an existing deprecated one.
  • B. You are developing a landing page for people managers only.
  • C. You are developing a new landing page for all users.
  • D. You are developing a landing page not in the main menu by default.
Answer:

A

User Votes:
A
50%
B
50%
C
50%
D
50%

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests landing page management.
A: Correct. Deprecated pages are removed. Extract: Pega Academy, UI Configuration: “Remove
deprecated landing pages.”
B: Incorrect. Manager pages are restricted, not removed. Extract: Pega Academy, UI Configuration:
“Restrict access via roles.”
C: Incorrect. New pages are added. Extract: Pega Academy, UI Configuration: “New pages are
integrated.”
D: Incorrect. Optional menu pages stay. Extract: Pega Academy, UI Configuration: “Non-default pages
remain available.”
Reference: Pega Academy, Business Architect ‘23 Mission; CPBA Study Guide 8.8, UI Configuration;
Pega Help, Landing Pages.

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Question 9

Which two statements are true about skipping Stages and Processes? (Choose Two)

  • A. The system never skips Stages unless a Condition is present.
  • B. You can add only one Condition to a Stage or Process.
  • C. The system always skips Stages unless there is a Configuration to continue.
  • D. A Process always begins unless a Condition is present.
Answer:

A, D

User Votes:
A
50%
B
50%
C
50%
D
50%

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests stage and process skipping.
A: Correct. Stages require conditions to skip. Extract: Pega Academy, Case Management: “Stages skip
only with conditions.”
B: Incorrect. Multiple conditions are allowed. Extract: Pega Academy, Case Management: “Stages and
processes support multiple conditions.”
C: Incorrect. Stages don’t skip by default. Extract: Pega Academy, Case Management: “Stages execute
unless configured to skip.”
D: Correct. Processes start unless conditioned. Extract: Pega Academy, Case Management:
“Processes begin unless a condition prevents.”
Reference: Pega Academy, Business Architect ‘23 Mission; CPBA Study Guide 8.8, Case Lifecycle; Pega
Help, Skipping Stages.

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Question 10

Which one of the following options includes the three pillars of a Pega Platform™ application?

  • A. Microjourney, Stages and Steps, Data and Interfaces
  • B. Journeys, Personas and Channels, Data and Interfaces
  • C. Cases, Channels, and Data Integrations
  • D. Microjourneys®, Personas and Channels, Data and Interfaces
Answer:

D

User Votes:
A
50%
B
50%
C
50%
D
50%

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests Pega application pillars.
A: Incorrect. Stages and Steps are components. Extract: Pega Academy, Pega Platform: “Pillars are
broader concepts.”
B: Incorrect. Journeys are not Microjourneys. Extract: Pega Academy, Pega Platform: “Microjourneys
are specific customer journeys.”
C: Incorrect. Lacks Personas. Extract: Pega Academy, Pega Platform: “Personas define user roles.”
D: Correct. Microjourneys, Personas, Channels, Data, Interfaces. Extract: Pega Academy, Pega
Platform: “Pega’s pillars are Microjourneys, Personas, Channels, Data, and Interfaces.”
Reference: Pega Academy, Business Architect ‘23 Mission; CPBA Study Guide 8.8, Pega Platform;
Pega Help, Application Pillars.

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Question 11

In a mortgage application, the user creates a loan request. Before approving, the loan officer must
receive appraisal results. How do you configure the Case Types to reflect this relationship?

  • A. Make Loan Request a parent Case Type and Appraisal a child Case Type.
  • B. Make both Loan Request and Appraisal parent Case Types.
  • C. Make Appraisal a parent Case Type and Loan Request a child Case Type.
  • D. Make Mortgage a parent Case Type, with Loan Request and Appraisal as child Case Types.
Answer:

A

User Votes:
A
50%
B
50%
C
50%
D
50%

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests case relationships.
A: Correct. Loan Request is parent, Appraisal is child. Extract: Pega Academy, Case Management:
“Parent cases create child cases for sub-tasks.”
B: Incorrect. Both as parents is illogical. Extract: Pega Academy, Case Management: “Parent-child
hierarchy is required.”
C: Incorrect. Appraisal is a sub-task. Extract: Pega Academy, Case Management: “Child cases support
parent tasks.”
D: Incorrect. Mortgage is too broad. Extract: Pega Academy, Case Management: “Case Types reflect
specific tasks.”
Reference: Pega Academy, Business Architect ‘23 Mission; CPBA Study Guide 8.8, Case Relationships;
Pega Help, Case Hierarchy.

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Question 12

In an online shopping application, you use 1 to visualize data about recent returns. From the 2, you
analyze return types and amounts. In the 3, you select a clustered column and add Case ID count,
Return amount, and Purchase type fields. In the 4, you add a tooltip and update the legend.

  • A. 1: Insights, 2: Explore Data, 3: Chart Editor, 4: Visualization Settings
  • B. 1: Explore Data, 2: Insights, 3: Visualization Settings, 4: Chart Editor
  • C. 1: Insights, 2: Chart Editor, 3: Explore Data, 4: Visualization Settings
  • D. 1: Explore Data, 2: Chart Editor, 3: Insights, 4: Visualization Settings
Answer:

A

User Votes:
A
50%
B
50%
C
50%
D
50%

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests data visualization.
1: Insights: Visualizes data. Extract: Pega Academy, Data Analysis: “Insights create visualizations.”
2: Explore Data: Analyzes data. Extract: Pega Academy, Data Analysis: “Explore Data analyzes data
sets.”
3: Chart Editor: Configures charts. Extract: Pega Academy, Data Analysis: “Chart Editor sets chart
types.”
4: Visualization Settings: Adds tooltips, legends. Extract: Pega Academy, Data Analysis: “Visualization
Settings customize charts.”
A: Correct. Others misalign steps.
Reference: Pega Academy, Business Architect ‘23 Mission; CPBA Study Guide 8.8, Insights; Pega Help,
Data Visualization.

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Question 13

The 1 Field Type defines a field to access data stored in a Data Page. The 2 Field Type defines a field
to access data users supply in the Case.

  • A. 1: Reference, 2: Input
  • B. 1: Input, 2: Reference
  • C. 1: Calculated, 2: Input
  • D. 1: Reference, 2: Calculated
Answer:

A

User Votes:
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50%
B
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C
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D
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Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests field types.
1: Reference: Accesses Data Page data. Extract: Pega Academy, Data Modeling: “Reference fields link
to Data Pages.”
2: Input: User-supplied data. Extract: Pega Academy, Data Modeling: “Input fields capture user data.”
A: Correct. Others misalign types.
Reference: Pega Academy, Business Architect ‘23 Mission; CPBA Study Guide 8.8, Field Types; Pega
Help, Field Configuration.

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Question 14

A promotion is available when a shopper spends USD100. Which attribute applies?

  • A. Visibility: When condition (cart total >= 100)
  • B. Required: True
  • C. Default Value: USD100
  • D. Read-only: True
Answer:

A

User Votes:
A
50%
B
50%
C
50%
D
50%

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests field attributes.
A: Correct. Visibility condition enables promotion. Extract: Pega Academy, UI Configuration:
“Visibility conditions control field display.”
B: Incorrect. Required is for mandatory fields. Extract: Pega Academy, UI Configuration: “Required
ensures input.”
C: Incorrect. Default is for field values. Extract: Pega Academy, UI Configuration: “Default sets initial
values.”
D: Incorrect. Read-only prevents edits. Extract: Pega Academy, UI Configuration: “Read-only locks
fields.”
Reference: Pega Academy, Business Architect ‘23 Mission; CPBA Study Guide 8.8, UI Configuration;
Pega Help, Field Attributes.

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Question 15

A requirement allows modifying the shipping address at any time without interrupting the primary
case path. Which design is best?

  • A. Add a Process in a Stage.
  • B. Add an Optional action to the Case Type.
  • C. Add a Process to an Alternate Stage.
  • D. Add a Step in a Process.
Answer:

B

User Votes:
A
50%
B
50%
C
50%
D
50%

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests optional actions.
A: Incorrect. Processes are on primary path. Extract: Pega Academy, Case Management: “Processes
are part of the case lifecycle.”
B: Correct. Optional actions allow anytime changes. Extract: Pega Academy, Case Management:
“Optional actions enable non-disruptive changes.”
C: Incorrect. Alternate stages are separate paths. Extract: Pega Academy, Case Management:
“Alternate stages handle exceptions.”
D: Incorrect. Steps are sequential. Extract: Pega Academy, Process Design: “Steps follow the primary
path.”
Reference: Pega Academy, Business Architect ‘23 Mission; CPBA Study Guide 8.8, Optional Actions;
Pega Help, Optional Actions.

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