microsoft PL-200 Exam Questions

Questions for the PL-200 were updated on : Jun 17 ,2024

Page 1 out of 8. Viewing questions 1-15 out of 110

Question 1 Topic 1, Case Study 1Case Study Question View Case

HOTSPOT
You need to embed the check-in solution into the communication solution. To answer, select the appropriate options in the
answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:


Explanation:
Box 1: Power Apps Web Studio
Scenario: The check-in solution must continue to function if there are internet issues. If the selfservice kiosks are not
available, staff must be able to use the check-in solution from within their communication solution.
PowerApps Studio is a browser application used to edit your apps. PowerApps Studio includes a drag-and-drop canvas in
the center of the screen and a screen or object list pane on the left. Properties, Rules, and Advanced Properties for selected
screens or controls are displayed in the right pane.
Box 2: in a tab
You can customize the Teams experience by adding Power Apps canvas apps to your channels in Teams using the
PowerApps tab.
Create and manage Power Automate

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Question 2 Topic 1, Case Study 1Case Study Question View Case

You need to add controls to the check-in solution for the health and wellness questions.
Which form control should you use?

  • A. Drop down
  • B. Check box
  • C. Text input
Answer:

B

User Votes:
A
50%
B
50%
C
50%
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Question 3 Topic 1, Case Study 1Case Study Question View Case

You need to design the resort portal to meet the business requirements.
Which data source should you use?

  • A. Common Data Service
  • B. Microsoft Excel
  • C. Azure SQL Database
  • D. SQL Server
Answer:

B

User Votes:
A
50%
B
50%
C
50%
D
50%
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Question 4 Topic 1, Case Study 1Case Study Question View Case

HOTSPOT
You need to design the resort portals email registration process.
Which solutions should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:


Explanation:
Create and manage Power Automate

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Question 5 Topic 1, Case Study 1Case Study Question View Case

You need to design the resort portals email registration process.
Which solution should you use?

  • A. Default the invitation code from the email upon logging into the portal
  • B. Auto-populate the invitation code field on the sign in screen from the email link
  • C. Embed the invitation code in the email link URL
  • D. Send the customer their username and temporary password in the email link
Answer:

C

User Votes:
A
50%
B
50%
C
50%
D
50%

Explanation:
Scenario: Guests must receive a separate email to verify proof of ownership for their registration.
Note: You can setup redeem an invitation code for power apps portal.
Reference: https://carldesouza.com/how-to-setup-redeem-an-invitation-code-for-power-apps-portal/

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Question 6 Topic 2, Case Study 2Case Study Question View Case

HOTSPOT
You need to design the FAQ solution to handle unknown responses.
Which component should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:


Explanation:
Reference: https://docs.microsoft.com/en-us/power-virtual-agents/advanced-hand-off

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Question 7 Topic 2, Case Study 2Case Study Question View Case

HOTSPOT
You need to embed the FAQbot into the communication solution.
Which actions should you perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:


Explanation:
Integrate Power Apps with other apps and services

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Question 8 Topic 2, Case Study 2Case Study Question View Case

HOTSPOT
A guest asks about the start time of a specific scheduled event and wants to know what the snow conditions will be like
during their stay.
You need to determine how to design the chat solution to answer those questions.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:


Explanation:
Box 1: Load the extracted topic into a variable
Power Virtual Agents uses entities to understand and identify a specific type of information from a user's responses. When
saving the identified information to a variable, a variable type will be associated with it. The variable type is analogous with
the entity.
In Power Virtual Agents, a topic defines a how a bot conversation plays out.
A topic has trigger phrases these are phrases, keywords, or questions that a user is likely to type that is related to a
specific issue and conversation nodes these are what you use to define how a bot should respond and what it should do.
Box 2: Create a custom entity
The prebuilt entities cover commonly used information types, but on some occasions, such as when building a bot that
serves a specific purpose, you'll need to teach the bot's language understanding model some domain-specific knowledge.
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling
Integrate Power Apps with other apps and services

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Question 9 Topic 2, Case Study 2Case Study Question View Case

You need to design the chat solution to answer the inquiry from Guest1.
Which three components can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. Variables
  • B. Escalations
  • C. Smart match
  • D. Synonyms
  • E. Topics
Answer:

A C D

User Votes:
A
50%
B
50%
C
50%
D
50%
E
50%

Explanation:
Scenario: Guest1 inquires about snow conditions several times during each day of their stay.
Variables let you save responses from your customers in a conversation with your bot so that you can reuse them later in the
conversation.
Synonyms allows you to manually expand the matching logic by adding synonyms. Smart match and synonyms seamlessly
work together to make your bot even smarter.
Reference: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables https://docs.microsoft.com/en-
us/power-virtual-agents/advanced-entities-slot-filling

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Question 10 Topic 2, Case Study 2Case Study Question View Case

You need to create the FAQ solution content.
What should you do first?

  • A. AI Builder
  • B. Automate
  • C. Suggest topics
  • D. Trigger phrases
Answer:

C

User Votes:
A
50%
B
50%
C
50%
D
50%

Explanation:
You need to make sure there are three main steps need to do while doing import FAQ and add the topic to your bot
application.
1. Import Suggested Topics from FAQ webpage.
2. Add a topic.
3. Enable the topics
Reference:
https://social.technet.microsoft.com/wiki/contents/articles/53820.power-virtual-agents-faq-chatbot.aspx

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Question 11 Topic 3, Case Study 3Case Study Question View Case

HOTSPOT
You need to design and create the solution for gathering contact information from guests for marketing purposes.
What should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:


Explanation:
Reference:
https://docs.microsoft.com/en-us/ai-builder/prebuilt-overview

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Question 12 Topic 3, Case Study 3Case Study Question View Case

You need to embed the business card solution in the check-in app.
What should you use?

  • A. Input control
  • B. Custom component
  • C. Button control
  • D. AI Builder component
Answer:

D

User Votes:
A
50%
B
50%
C
50%
D
50%

Explanation:
AI Builder provides two kinds of Power Apps components. Choose your component based on the models you want to use.
Components that use prebuilt AI models that are ready to use right away:
Business card reader (canvas app)

Business card reader (model-driven app)

Receipt processor (canvas app)

Text recognizer (canvas app)

Scenario: Current environment. Marketing: At the check-in counter, the guests can drop their business cards into a bowl for a
chance to win an all-inclusive weekend stay at the resort. The resort uses the business card information to send
announcements about promotions and upcoming events.

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Question 13 Topic 3, Case Study 3Case Study Question View Case

HOTSPOT
You need to design the guest check-in solution.
Which technologies should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:


Explanation:
Box 1: Canvas app
Current environment. Check-in process
Guests wait in lines to check in and obtain name badges. At this time, guests can specify any dietary restrictions and

select their activity preference. This can result in long wait times and crowding at the front desk.
For health and compliance reasons, guests must answer a series of questions with a yes or no answer during check-in.

The front desk will ask and record these answers for the resorts records.
Box 2: Dynamics 365 for phones and tablets

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Question 14 Topic 4, Mixed Questions

HOTSPOT
The owner of a company needs to know who signs into the system.
You need to ensure that the owner can view the user audit logs.
Where does each action need to be performed? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:


Explanation:
Reference: https://docs.microsoft.com/en-us/power-platform/admin/audit-data-user-activity

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Question 15 Topic 4, Mixed Questions

Your organization does not permit the use of custom code for solutions.
You need to create a view that can be viewed by all users in an organization.
Where should you create the view?

  • A. List view of the entity
  • B. Microsoft Visual Studio
  • C. Templates area
  • D. Maker portal
Answer:

A

User Votes:
A
50%
B
50%
C
50%
D
50%

Explanation:
Edit a public or system view in app designer
You can change the way a public or system view is displayed by adding, configuring, or removing columns.
1. In the Views list for a table, select the Show list of references down arrow Drop Down. Edit View.

2. Next to the view you want to edit, select Open the View Designer Open view Designer.
The view opens in the view designer.
When you edit a public or system view, you must save and publish your changes before they will be visible in the application.
Reference: https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/create-edit-views-app-designer

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