Question 1

HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Question 2

HOTSPOT
You are a Dynamics administrator. You assign the Sales Person role to a new user as shown in the
following graphic:

Use the drop-down menus to select the answer choice that answers each question based on the
information presented in the graphic.
NOTE: Each correct selection is worth one point.

Question 3

DRAG DROP
A client plans to deploy Dynamics 365 for Finance and Operations.
You need to recommend a deployment type to meet the client’s requirements.
What should you recommend? To answer, drag the appropriate deployment types to the correct
requirements. Each deployment type may be used once, more than once, or not at all. You may need
to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Question 4

DRAG DROP
A company plans to deploy Dynamics 365.
You need to determine which apps are available with the different licensing plans.
Match each plan to its app.
Instructions: To answer, drag the appropriate plan from the column on the left to its app on the right.
Each plan or set of plans may be used once, more than once, or not at all. Each correct match is
worth one point.
NOTE: Each correct selection is worth one point.

Question 5

DRAG DROP
A company plans to deploy Dynamics 365 for Customer Engagement.
Match each term to its definition.
Instructions: To answer, drag the appropriate Scenario from the column on the left to its definition on
the right. Each Deployment Type may be used once, more than once, or not at all. Each correct match
is worth one point.
NOTE: Each correct selection is worth one point.

Question 6

A company plans to implement Dynamics 365 for Finance and Operations.
You need to grant permissions for all users.
Which permission type should you use?

• A. field-level security
• B. team security
• C. role-based security
• D. licensing
• E. Office 365 Groups

Question 7

A company has earlier versions of applications on virtual machines hosted in a company-owned data
center.
These applications are being used in integrations with an on-premises Dynamics 365 implementation
hosted in the same data center.
You need to classify the deployment model that is being used.
Which deployment model is being used?

• A. private platform as a service (PaaS)
• B. private infrastructure as a service (IaaS)
• C. public infrastructure as a service (IaaS)
• D. private software as a service (SaaS)

Question 8

You need to inform management about which cloud types have computer resources that are
dedicated to the company.
What are the two cloud types? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A. hybrid cloud
• B. private cloud
• C. software as a service (SaaS)
• D. public cloud

Question 9

DRAG DROP
You are evaluating options for moving applications and infrastructure to the cloud.
Which types of cloud services should you use?
Match each term to its definition.
Instructions: To answer, drag the appropriate cloud service type from the column on the left to its
definition on the right. Each type may be used once, more than once, or not at all. Each correct
match is worth one point.
NOTE: Each correct selection is worth one point.

Question 10

A company plans to implement Dynamics 365 for Sales and Office 365.
You need to ensure that you receive the latest releases of Dynamics 365 for Sales as soon as they are
available.
What type of architecture should you use?

• A. on-premises
• B. online
• C. private cloud
• D. hybrid - Office 365 in cloud and Dynamics 365 on-premises

Question 11

What are two benefits of implementing Dynamics 365 for Customer Service online instead of on-
premises?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A. latest releases
• B. easily scalable
• C. direct SQL access
• D. upfront costs only
• E. intranet dependent only

Question 12

HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Question 13

A Dynamics 365 administrator deploys Dynamics 365 for Marketing.
Which two components are available then using the Marketing component of Dynamics 365? Each
correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A. Surveys
• B. Sales Hub
• C. Voice of the Customer
• D. Customer Service Hub

Question 14

HOTSPOT
A cable installation company is implementing Dynamics 365 for Customer Engagement.
You need to recommend the Dynamics 365 for Customer Engagement apps the company should use.
Which apps should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Question 15

You are a sales representative for a company.
Which feature can be found in Dynamics 365 for Sales?

• A. Track SLAs of a customer.
• B. Track the asset history of a customer.
• C. Resolve an open case of a customer.
• D. Turn leads into opportunities.