Questions for the CCBA were updated on : Dec 01 ,2025
A company wants to increase transaction service offerings using its online channels. The existing
application already has some of the required functionality. A new project has been initiated to
implement the additional capabilities, but the company management is unsure of the complexity of
the project. What exercise must be carried out to determine the changes needed in the new
application?
A
Explanation:
Comprehensive and Detailed Agap analysiscompares thecurrent state of the application to the
desired future stateto determine what changes are necessary.
BABOK® Guide (Chapter 5.2 - Analyze Current State)states thatgap analysis identifies missing
functionality and helps define the scope of improvements.
Evaluating competitors (Option B)is useful but does not address internal requirements.
Assessing organizational culture (Option C)helps with change management but does not define
changes to the system.
Identifying dependencies (Option D)is useful but does not define the necessary functionality
improvements.
A project team member is confused about why a small change requires the team to look at the
different enterprise-level business objectives when a desired state can be achieved easily without
this analysis. What can the business analyst (BA) do to help the team member understand?
B
Explanation:
Comprehensive and Detailed TheBA should explain that impact analysis helps develop a more
thoughtful, well-rounded approach to achieving the desired solution.
BABOK® Guide (Chapter 5.5 - Assess Requirements Changes)states thatimpact analysis helps
stakeholders consider the broader implications of changes to ensure alignment with enterprise
goals.
Using funding for extra analysis (Option A)does not justify why impact analysis is needed.
Selecting the first solution (Option C)does not explain why broader analysis is required.
Future project success (Option D)is a benefit but does not directly justify impact analysis for the
current change.
A long-established company selling ice cream is entering its crucial sales period leading up to
summer. Based on the company's risk tolerance, a business analyst (BA) has advised against replacing
the most popular flavors with new untested flavors. What is the company's attitude toward risk, as
assessed by the BA?
C
Explanation:
Comprehensive and Detailed The company isrisk-aversebecause itprefers to avoid uncertain changes
(such as replacing popular flavors) during a critical sales period.
BABOK® Guide (Chapter 10.37 - Risk Analysis and Management)states thatrisk-averse organizations
prioritize stability and prefer low-risk decisions over potential high-reward changes.
Risk-optimizing (Option A)seeks to balance risks and rewards but does not necessarily avoid risk.
Risk-neutral (Option B)accepts risks but does not actively avoid them.
Risk-seeking (Option D)involves actively pursuing high-risk opportunities.
A company has bought a customizable software product, and the vendor's business analyst (BA) is
visiting the company's office to perform a requirements assessment. The business sponsor expresses
an interest in improving a specific process that is in scope. What should the BA do?
A
Explanation:
Comprehensive and Detailed Since the business sponsor wants toimprove a specific process, theBA
should create a process model to visualize current workflows and identify inefficiencies.
BABOK® Guide (Chapter 10.5 - Process Modeling)states thatprocess models help identify
optimization opportunities by mapping current and future workflows.
Data flow diagrams (Option B)focus on data movement rather than process improvement.
Data models (Option C)define database structures but do not analyze business processes.
Observing the activity (Option D)helps gather information but does not document process
improvements.
A new Chief Executive Officer (CEO) is appointed to revive a chain of well-recognized superstores.
The CEO wants to increase sales by introducing online shopping. Most stores are understaffed, and
maintenance is a challenge. Which of the following would be considered an asset?
C
Explanation:
Comprehensive and Detailed Brand reputationis a strategicassetthatprovides competitive advantage,
influences customer perception, and contributes to business growth.
BABOK® Guide (Chapter 6.1 - Define Solution Approach)states thatbusiness assets include brand
value, customer loyalty, and intellectual property.
Online shopping website (Option A)is a potential asset but is not yet implemented.
Interest on loans (Option B) and maintenance expenses (Option D)are financial liabilities, not assets.
A senior manager wants to know at what stage the business analyst (BA) is with the requirements
management process. The BA immediately sends a 100-page document with models and business
rules to all stakeholders. Which best practice did the BA violate in this situation?
B
Explanation:
Comprehensive and Detailed The BAused an inappropriate communication methodby sending
anoverwhelming document rather than summarizing progress concisely.
BABOK® Guide (Chapter 4.4 - Communicate Business Analysis Information)states thatBA
communications should be clear, concise, and tailored to the audience's needs.
Including all stakeholders (Option A)is not necessarily wrong if relevant.
Business rules (Option C) and models (Option D)are valid content but do not make the
communication method appropriate.
Stakeholder requirements were approved for a business process reengineering initiative along with
the creation of a roadmap. Due to market conditions, the product roadmap is modified to move the
default process to the next iteration. What should the business analyst (BA) update in the
stakeholder requirements?
A
Explanation:
Comprehensive and Detailed Since therequirements remain valid but the timeline has changed,
theBA must update requirement attribute values, such as priority, status, or implementation phase.
BABOK® Guide (Chapter 5.1 - Trace Requirements)states thatrequirement attributes track changes
and ensure alignment with business goals.
Scope model (Option B)defines the scope but does not manage requirement timelines.
Requirement description (Option C)is unchanged unless functionality is modified.
Performance measures (Option D)define success criteria but do not track requirement iterations.
System designers are working with a business analyst (BA) during the initial stages of a project to
implement a new transaction-based system. The system designers would like to have a visual that
illustrates the type of information that will be input into the system, the processes it will support,
and the location where it will be stored. What type of diagram meets the designers' needs?
C
Explanation:
Comprehensive and Detailed AData Flow Diagram (DFD)provides avisual representation of data
inputs, processes, and storage locations.
BABOK® Guide (Chapter 10.12 - Data Modeling)states thatDFDs help illustrate how data moves
through a system and where it is processed and stored.
Use Case diagrams (Option A)model interactions but do not describe data movement.
State Modeling (Option B)describes how an object changes states over time, not data flow.
Activity Flow (Option D)describes workflows but does not focus on data movement.
Stakeholders must be able to determine the audit and approval history of requirements and designs.
Which of the following provides a means to document traceability and change?
C
Explanation:
Comprehensive and Detailed Requirements management toolsprovidea structured way to document
requirement changes, maintain traceability, and track approvals.
BABOK® Guide (Chapter 5.1 - Trace Requirements)states thattraceability ensures every requirement
is linked to its origin and tracks changes throughout the project lifecycle.
Risk analysis and management (Option A)addresses uncertainties but does not document
requirement history.
Acceptance and evaluation criteria (Option B)define success conditions but do not track approvals.
Legal and regulatory information (Option D)ensures compliance but does not track requirement
history.
The business analyst (BA) has an item logged in the action items register requiring the verification of
forthcoming legislation in the next three months that might impact the proposed architecture. What
should the BA do next?
B
Explanation:
Comprehensive and Detailed Assessing the impact immediatelyensures thatpotential regulatory
changes are accounted for before implementation.
BABOK® Guide (Chapter 10.37 - Risk Analysis and Management)states thatearly assessment of
regulatory risks helps prevent costly compliance failures later.
Transferring the item (Option A)does not ensure proactive risk management.
Presenting to the project manager (Option C)is informative but does not address the risk.
Determining performance (Option D)is unrelated to regulatory compliance.
A business analyst (BA) has set up a number of elicitation workshops with key subject matter experts
(SMEs) on a new project. All SMEs have accepted the workshop invitations except forthe legal SME,
who has not responded to any invitations. The first workshop is scheduled for next week, and the BA
has tried unsuccessfully to reach the legal SME by phone. How should the BA proceed?
C
Explanation:
Comprehensive and Detailed Sincelegal input is critical for the project, the BA shouldescalate the
non-response to the SME’s managerto ensure engagement.
BABOK® Guide (Chapter 4.3 - Manage Stakeholder Collaboration)states thatstakeholder non-
participation should be escalated when it affects project success.
Informal chats (Option A)may not be effective for ensuring attendance.
Rearranging all workshops (Option B)disrupts scheduling and may not guarantee attendance.
Proceeding without escalation (Option D)risks missing critical legal input.
A change to support a regulatory requirement is proposed for inclusion in the scope of a project. A
business analyst (BA) conducts an impact analysis to determine the extent of the change. What
previous task could assist the BA in performing the impact analysis?
D
Explanation:
Comprehensive and Detailed Creating requirement relationshipshelps the BAunderstand how a
change in one requirement affects others, making impact analysis more effective.
BABOK® Guide (Chapter 5.1 - Trace Requirements)states thatestablishing requirement relationships
helps determine dependencies and assess the impact of changes.
Risk analysis (Option A)assesses uncertainties but does not trace requirement dependencies.
Cost-benefit analysis (Option B)evaluates financial feasibility but does not assess requirement
impact.
Use case scenarios (Option C)define interactions but do not trace dependencies.
A business analyst (BA) is defining a stakeholder approval approach for the requirement deliverables.
The project involves implementing new government regulatory requirements with significant risk to
the organization in case of non-compliance. According to the BABOK® Guide, what will the BA need
to do?
A
Explanation:
Comprehensive and Detailed Givensignificant regulatory risks, arigorous approval processis required
to ensure thatall legal, compliance, and stakeholder requirements are met before implementation.
BABOK® Guide (Chapter 4.4 - Approve Requirements)states thathigh-risk projects, such as regulatory
implementations, require formal validation and approval processes to avoid compliance failures.
Simply completing and signing off documents (Option B)does not ensure a proper validation process.
Informal approval (Option C)is inappropriate for high-risk projects.
High-level user stories (Option D)are insufficient for compliance-based projects.
A business owner has marked certain requirements as high priority for the upcoming release. After
performing some analysis, the project team concluded that some of these requirements are not
actually high priority and can be implemented in later releases. How should the project team
proceed with prioritizing requirements?
D
Explanation:
Comprehensive and Detailed Thebusiness owner must be consultedto discuss trade-offs andensure
that prioritization aligns with business needs and constraints.
BABOK® Guide (Chapter 5.1 - Prioritize Requirements)states thatprioritization should involve
collaboration between business and project teams to balance feasibility and business value.
Implementing requirements based on team opinion (Option A)disregards business input.
Executing all requirements as identified by the business owner (Option B)ignores feasibility
constraints.
Re-ranking without consultation (Option C)may result in misalignment with stakeholder
expectations.
A business analyst (BA) is managing stakeholder collaboration to ensure positive reactions are
capitalized upon. There is uncertainty as to whether the correct stakeholders have been identified.
Which technique can be used to correct this situation?
C
Explanation:
Comprehensive and Detailed Conducting interviewsallows the BA toidentify missing or unrecognized
stakeholders by discussing roles and responsibilities with existing stakeholders.
BABOK® Guide (Chapter 4.2 - Conduct Stakeholder Analysis)states thatinterviews help uncover
stakeholders who might not have been initially identified.
Functional decomposition (Option A)breaks down processes but does not identify stakeholders.
Risk analysis (Option B)assesses risks but does not determine stakeholder involvement.
Lessons learned (Option D)improve future projects but do not resolve current stakeholder
identification issues.