Questions for the 220-1201 were updated on : Nov 23 ,2025
A technician receives a notification after a network outage that indicates the printer is not reachable.
Which of the following printer settings should the technician implement to prevent this issue in the
future?
B
Explanation:
Assigning a static IP to network printers ensures the printer's address does not change after outages
or DHCP lease expirations, preventing connectivity issues.
From CompTIA A+ 220-1101 Official Study Guide, Objective 3.4 – Printer network configuration:
“Printers should use static IPs to ensure they remain reachable and do not change addresses after
network events.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 3: Printer Networking
CompTIA Exam Objectives 220-1101, Domain 3.4
A user cannot see the office multifunction printer in their laptop's print options. They have printed to
the device in the past successfully. The user's laptop is connected to the guest wireless network.
Other users on both wireless and wired computers can see and print to the printer. Which of the
following will fix the issue?
D
Explanation:
If the user is on a guest network and cannot access internal resources like printers, connecting to the
corporate Wi-Fi will place the device on the correct subnet to access the printer.
From CompTIA A+ 220-1101 Official Study Guide, Objective 2.2 – Network segmentation:
“Guest networks are isolated from internal resources for security. Connect to the main corporate Wi-
Fi to access shared devices.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 2: Wireless Networking
CompTIA Exam Objectives 220-1101, Domain 2.2
Which of the following is an isolated virtual machine?
A
Explanation:
A sandbox is an isolated virtual environment, often used for testing code or software safely without
affecting the host system.
From CompTIA A+ 220-1101 Official Study Guide, Objective 3.7 – Virtualization:
“A sandbox provides an isolated environment, often implemented as a virtual machine, to safely test
applications or code.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 3: Virtualization
CompTIA Exam Objectives 220-1101, Domain 3.7
A user connects a company-issued laptop to a 4K TV but can only get 1080p resolution on the TV. The
technician confirms that the laptop is capable of producing a 4K output. Which of the following is the
most likely cause of the issue?
B
Explanation:
An older HDMI cable version may not support 4K resolution. For 4K output, both the device and the
cable must support HDMI 2.0 or higher.
From CompTIA A+ 220-1101 Official Study Guide, Objective 3.1 – Display troubleshooting:
“Ensure the correct version of HDMI cable is used for high-resolution outputs like 4K. Older cables
may be limited to 1080p.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 3: Display and Video
CompTIA Exam Objectives 220-1101, Domain 3.1
A company wants to use cloud services with the requirement that data will reside on physical
hardware that will not be shared with other companies. Which of the following meets this
requirement?
A
Explanation:
Dedicated resources (sometimes called single-tenant or bare metal) guarantee that physical
hardware is allocated exclusively to one customer and not shared.
From CompTIA A+ 220-1101 Official Study Guide, Objective 3.7 – Cloud deployment models:
“Dedicated resources ensure data isolation at the hardware level for compliance and security.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 3: Cloud Deployment
CompTIA Exam Objectives 220-1101, Domain 3.7
A company policy change requires all computers to be encrypted. Which of the following
technologies should a technician configure to meet this new requirement?
D
Explanation:
A Trusted Platform Module (TPM) is a hardware chip used to enable encryption technologies such as
BitLocker, providing secure key storage for system-wide encryption.
From CompTIA A+ 220-1101 Official Study Guide, Objective 3.5 – Security features:
“A TPM chip is required for system encryption, storing encryption keys securely on the hardware.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 3: Security Hardware
CompTIA Exam Objectives 220-1101, Domain 3.5
An IT specialist is setting up a new, custom computer. The specialist wants to minimize the number of
power cables to keep the internal components organized and uncluttered. Which of the following
power supply types should the specialist use?
A
Explanation:
A modular power supply allows the user to connect only the cables needed, reducing clutter and
improving organization inside the case.
From CompTIA A+ 220-1101 Official Study Guide, Objective 3.3 – Power supplies:
“Modular power supplies provide detachable cables, allowing users to use only the required
connections for a neater build.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 3: Power Supplies
CompTIA Exam Objectives 220-1101, Domain 3.3
Which of the following allows for a beam of light to transmit data through a flexible cable?
D
Explanation:
Single-mode fiber (as well as multi-mode fiber) transmits data using beams of light, allowing for
high-speed data transfer over flexible fiber-optic cables.
From CompTIA A+ 220-1101 Official Study Guide, Objective 2.1 – Networking media:
“Fiber optic cables transmit data using light. Single-mode fiber is used for long-distance, high-speed
communication.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 2: Networking Media
CompTIA Exam Objectives 220-1101, Domain 2.1
A technician is troubleshooting a workstation that repeatedly shuts down within ten minutes of
being turned on. The technician notices a loud clicking sound coming from inside the case. Which of
the following components should the technician check first?
C
Explanation:
A failing CPU fan may make unusual noises (including clicking) and, if it is not cooling the CPU, the
system will quickly overheat and shut down to prevent damage.
From CompTIA A+ 220-1101 Official Study Guide, Objective 4.1 – Troubleshooting hardware
problems:
“Overheating due to a failed or obstructed CPU fan can cause frequent shutdowns. Loud noises are a
sign the fan should be checked first.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 4: PC Hardware Troubleshooting
CompTIA Exam Objectives 220-1101, Domain 4.1
A network printer does not release a user's final print job from the queue, but the user's other print
jobs successfully printed a few moments before. Other users can print without issues. Which of the
following should the user check first to solve the issue?
A
Explanation:
If only one print job fails and others succeed, it is often due to a paper type or tray selection
mismatch for that specific job. If a print job is configured to use a tray that is empty or set to manual
feed, it will not be released until resolved.
From CompTIA A+ 220-1101 Official Study Guide, Objective 4.3 – Printer troubleshooting:
“If a specific print job stalls while others succeed, check the job settings for specific tray or paper type
configurations that do not match the printer’s current setup.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 4: Printer Troubleshooting
CompTIA Exam Objectives 220-1101, Domain 4.3
A major retailer is moving its online shopping website to the cloud and wants to expand its server
resources as needed during busier shopping days. Which of the following should the retailer
consider?
B
Explanation:
Elasticity in cloud computing refers to the ability to automatically scale resources up or down based
on demand, making it ideal for businesses with fluctuating workloads.
From CompTIA A+ 220-1101 Official Study Guide, Objective 3.7 – Cloud characteristics:
“Elasticity allows cloud customers to quickly and automatically scale computing resources in
response to changing demand.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 3: Cloud Concepts
CompTIA Exam Objectives 220-1101, Domain 3.7
A technician is setting up a workstation. Which of the following settings should the technician
configure to ensure that users can connect to the network? (Select three).
B,C,D
Explanation:
For a device to communicate on a network, it must have a valid IP address, subnet mask, and default
gateway configured.
From CompTIA A+ 220-1101 Official Study Guide, Objective 2.2 – Network configuration:
“A valid IP address, subnet mask, and gateway are required for network connectivity and
communication outside the local network.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 2: Network Configuration
CompTIA Exam Objectives 220-1101, Domain 2.2
A technician installs an upgraded wireless access point. The technician then notices the activity light
comes on briefly and turns off. The access point continues to exhibit this behavior repeatedly and
does not come online. Which of the following is the most likely cause of this issue?
B
Explanation:
Port flapping refers to a network port continuously going up and down, which can prevent the access
point from fully coming online.
From CompTIA A+ 220-1101 Official Study Guide, Objective 2.4 – Wired and wireless
troubleshooting:
“Repeated loss and restoration of network link is called port flapping and may result in network
devices, such as access points, not coming online.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 2: Network Troubleshooting
CompTIA Exam Objectives 220-1101, Domain 2.4
A technician needs to prepare a conference room for a meeting. The technician connects the laptop
to the LCD projector and audio system, and then verifies the connectivity of each device. The
meeting begins, but the visual presentation suddenly cuts off 30 minutes later. The audio continues
to play without interruption. The technician brings in a backup laptop and connects it to the
projector. The meeting continues without issue for 15 minutes until the presentation suddenly cuts
off again. Which of the following should the technician do to resolve this issue?
E
Explanation:
Overheating is a common cause of projectors shutting down after extended use. A clogged air filter
can cause overheating, resulting in intermittent shutdowns.
From CompTIA A+ 220-1101 Official Study Guide, Objective 4.1 – Troubleshooting displays:
“If a projector shuts down after running for a period, clean or replace the filter to prevent
overheating and automatic shutdown.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 4: Display Troubleshooting
CompTIA Exam Objectives 220-1101, Domain 4.1
A technician needs to update a web server's IPv4 address in a DNS server. Which of the following
records should the technician update?
D
Explanation:
An A record maps a domain name to an IPv4 address in a DNS server.
From CompTIA A+ 220-1101 Official Study Guide, Objective 2.6 – DNS records:
“A records map hostnames to IPv4 addresses, while AAAA records map to IPv6 addresses.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 2: DNS Records
CompTIA Exam Objectives 220-1101, Domain 2.6