apple APPLE DEVICE SUPPORT Exam Questions

Questions for the APPLE DEVICE SUPPORT were updated on : Nov 21 ,2025

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Question 1

HOTSPOT
Where can you add a VPN configuration in macOS?

Answer:

None

User Votes:

Explanation:
System Settings > Network > VPN & Filters > Add VPN Configuration

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Question 2

Files App, what storage format does it support?

  • A. EX-FAT
  • B. NTFS
  • C. MS-DOS (FAT)
  • D. Mac OS Extended
  • E. APFS
Answer:

A,C,D,E

User Votes:
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Question 3

What are Pencil Model 2 compatible with?

  • A. iPad Pro 11-inch (1st generation and later)
  • B. iPad Pro 12.9-inch (3rd generation and later)
  • C. Pad mini (6th generation)
  • D. iPad Air (4th generation and later)
Answer:

A,B,C,D

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Question 4

HOTSPOT
Scenario:
Ozzy contacted you about issues obtaining 5G service on his iPhone. You confirmed that his device is
compatible with the carrier's 5G service, in a coverage area, and using the latest version of iOS. The
carrier's support website indicates that a carrier settings update is needed to fully support its 5G
service.
Where in Settings should you go to manually check for carrier settings updates on iPhone?

Answer:

None

User Votes:

Explanation:
General > About, then follow the onscreen instructions

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Question 5

What's required to use Migration Assistant with two installed?

  • A. Wi-Fi must be on and the Mac computers
  • B. Must be placed near each other
  • C. Mac computers with the same version of macOS
Answer:

A

User Votes:
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Question 6

Where do you delete users in System Settings?

  • A. Navigate to System Settings — ► Users & Groups.
  • B. Click the (i) button next to the user you would like to delete on Mac.
  • C. Select Delete Account.
Answer:

A,B,C

User Votes:
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Question 7

How to put an iPhone in recovery mode?

  • A. -Quickly press and release the Volume Up button.
  • B. -Quickly press and release the Volume Down button.
  • C. -Press and hold the Side (or Power) button until the Recovery Mode screen appears. Keep holding the button even when the Apple logo appears; release it only when the Recovery Mode screen is visible.
Answer:

A,B,C

User Votes:
A
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Question 8

HOTSPOT
Where can you enable the FileVault key on MacOS?

Answer:

None

User Votes:

Explanation:
System settings > Privacy & Security> FileVault

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Question 9

How can you use AirPlay to share content exclusively with a specific individual from your Apple
iPhone and Mac?

  • A. Allow Airplay for anyone in the same network
  • B. Allow Airplay for everyone
  • C. Allow Airplay for Current use
Answer:

C

User Votes:
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Question 10

Which macOS feature allows you to use your iPhone as a webcam?

  • A. Focus
  • B. Continuity Camera
  • C. Stage Manager
  • D. Quick Look
Answer:

B

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Question 11

Scenario
Guillermo wants to annotate the Keynote presentation he created on his Mac on iPad.
Select three responses.
What does he need to do for Handoff to work on both devices?

  • A. Turn on Wr-Fi.
  • B. Turn on Bluetooth.
  • C. Turn on iCIoud Drive.
  • D. Sign in with the same Apple ID.
  • E. Turn on AirPlay.
Answer:

A,B,D

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Question 12

Select Four.
Which iPads is the Apple Pencil 1st gen compatible with?

  • A. iPad Air (3rd gen)
  • B. iPad Air (4th gen)
  • C. iPad (6th gen and newer)
  • D. iPad Pro 12.9 inch (1st and 2nd gen)
  • E. iPad Mini (5th gen)
  • F. iPad Pro 12.9 inch (2nd and 3rd gen)
Answer:

A,C,D,E

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Question 13

Select two.
What methods can you use to lock notes in the Notes app?

  • A. Custom Notes Password
  • B. PIN
  • C. Apple ID password
  • D. Mac Login Password
  • E. Face ID
Answer:

A,E

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Question 14

Select Three.
In MacOS on APFS volumes, when are FileVault encryption keys generated?

  • A. When a user is deleted
  • B. During the first login by a user on the Mac
  • C. When a user turns on FileVault
  • D. Setting the first user's password
  • E. During user creation
Answer:

B,C,E

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Question 15

What should you use to troubleshoot macOS installation issues?

  • A. Single user mode
  • B. Installer log
  • C. macOS Recovery Assistant
  • D. Apple Diagnostics
Answer:

B

User Votes:
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